Chargeback management

Chargeback management automation templates

10 ready-made workflows for Chargeback management. Each one handles a real job your team does every week, right inside the tools you already use. The apps that come up most here: Chargeflow, Slack and Google Sheets.

Chargeback management
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Automated Chargeback Ledger Matching
Each morning, WebRun matches new chargebacks in Chargeflow to the original order and revenue entry in NetSuite, and flags any dispute it cannot tie to a sale for review.
ChargeflowNetSuiteSlack
Automated High-Value Chargeback Alerts
When a chargeback above your threshold appears in Chargeflow or PayPal, WebRun verifies the amount and pings your lead on Telegram right away so the big ones get hands-on attention.
ChargeflowPayPalTelegram
Automated Chargeback Win Rate Digest
Every Monday, WebRun reads your win rate, recovered revenue, and chargeback ratio from Chargeflow, logs the trend in a sheet, and posts finance a plain-language digest in Slack.
ChargeflowGoogle SheetsSlack
Automated Friendly Fraud Detection
Each week, WebRun scans Chargeflow and Stripe for customers with repeat chargebacks, builds a repeat-offender watchlist, and proposes blocklist candidates for you to approve.
ChargeflowStripeGoogle Sheets
Automated Chargeback Recovery Reconciliation
Each week, WebRun matches the disputes Chargeflow reports as won against the reversals in your Stripe payouts, drafts the QuickBooks entries, and flags any recovery that never landed.
ChargeflowStripeQuickBooks
Automated Prevention Alert Triage
When a Verifi or Ethoca prevention alert lands in Chargeflow, WebRun checks whether the Shopify order shipped, recommends refund or accept, and drafts any refund for your approval before the chargeback files.
ChargeflowShopifySlack
Automated Chargeback Rebuttal Drafts
For each dispute worth fighting, WebRun drafts a rebuttal letter and evidence package from your Shopify order data in Chargeflow, then leaves it unsent for a human to review and submit.
ChargeflowShopifyGmail
Automated Chargeback Deadline Tracking
Every morning, WebRun reads each open dispute's response-by date in Chargeflow, adds it to your calendar, and warns you in Slack about any deadline coming up in the next two days.
ChargeflowGoogle CalendarSlack
Automated Chargeback Evidence Collection
For each open chargeback, WebRun pulls the matching Shopify order, tracking, and delivery proof into an evidence sheet so your rebuttals are ready to build.
ChargeflowShopifyGoogle Sheets
Automated Chargeback Intake Alerts
Every few hours, WebRun checks Chargeflow and Stripe for new chargebacks, opens a case for each with the amount and reason code, and posts your team a short Slack list of what just came in.
ChargeflowStripeSlack

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