IDD services

IDD services automation templates

13 ready-made workflows for IDD services. Each one handles a real job your team does every week, right inside the tools you already use. The apps that come up most here: Therap, Google Sheets and Slack.

IDD services
All categories
Automated Therap IDD Referral Pipeline Tracking
WebRun checks Therap daily for new and in-progress referrals, logs status updates to a Google Sheets tracker, and posts a weekly pipeline summary to the intake team in Slack so no referral goes cold.
TherapGoogle SheetsSlack
Automated Therap Health Recall Reminders for IDD
WebRun checks Therap weekly for individuals with overdue or upcoming health recalls such as annual physicals, dental visits, and lab work, logs each to a tracker, and drafts appointment request messages for the care team to review and send.
TherapGoogle SheetsGmail
Automated Therap Service Authorization Expiry Tracking
WebRun checks Therap weekly for service authorizations expiring soon, logs each to a Google Sheets tracker, and alerts billing staff in Slack so renewals are submitted before services are interrupted.
TherapGoogle SheetsSlack
Automated Therap No-Show Recovery Tracking
When a supported individual misses a scheduled session, WebRun flags the no-show in Therap, drafts a reschedule message for staff review, and logs the event to Google Sheets for billing follow-up.
TherapGoogle SheetsGmail
Automated Therap New Individual Intake Document Chaser
When a new individual is added in Therap, WebRun checks which intake documents are still missing, logs the gaps to Google Sheets, and drafts a follow-up to the coordinator for review.
TherapGoogle SheetsGmail
Automated Therap ISP Review Due Date Tracking
WebRun checks Therap each week for Individual Service Plans due for annual or semi-annual review, posts a ranked list to Slack, and drafts calendar holds for the care coordinator to confirm.
TherapSlackGoogle Calendar
Automated Therap GER Incident Report Follow-Up Tracking
After a General Event Report is filed in Therap, WebRun checks for overdue follow-up steps, logs each open item to a tracker, and alerts the program director in Slack to keep investigations on schedule.
TherapSlackGoogle Sheets
Automated Therap EVV Exception Flagging and Worklist
Every morning, WebRun checks Therap for Electronic Visit Verification exceptions from the prior day, logs each to a worklist, and alerts the billing supervisor in Slack so corrections are made before claims are submitted.
TherapGoogle SheetsSlack
Automated Therap Medicaid Eligibility Verification Worklist
At the start of each month, WebRun checks Therap for active individuals and flags any whose Medicaid eligibility needs to be re-verified, logging each to a Google Sheets worklist and alerting billing staff in Slack.
TherapGoogle SheetsSlack
Automated Therap Claim Denial Worklist
WebRun checks Therap daily for returned or denied claims, logs each denial with its reason code to a worklist, and alerts the billing team in Slack so appeals are filed on time.
TherapQuickBooksSlack
Automated Therap Care Gap Detection and Outreach Drafts
Each week, WebRun checks Therap for individuals who have missed required services or have goals without recent progress notes, logs the gaps, and drafts coordinator outreach for staff to review before sending.
TherapGoogle SheetsGmail
Automated Therap Billable Unit Utilization Digest
Every week, WebRun checks Therap for each individual's authorized versus delivered billable units, flags anyone trending over or under their authorization, and sends a utilization digest to the billing team.
TherapGoogle SheetsSlack
Automated Therap Appointment Confirmation Drafts
Before each week begins, WebRun checks Therap for upcoming medical and specialty appointments, drafts confirmation messages for the care coordinator to review, and logs confirmed appointments to Google Calendar.
TherapGmailGoogle Calendar

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