Automated Therap EVV Exception Flagging and Worklist
Every morning, WebRun opens Therap, finds EVV visits from the prior day with missing check-in or check-out data, location mismatches, or other exceptions, logs each to a Google Sheets correction worklist, and alerts the billing supervisor in Slack before claims are submitted.
How do I automatically catch and log EVV exceptions in Therap before claims are submitted?
WebRun opens Therap every morning before claim submission, finds EVV visits from the prior day with missing timestamps, location mismatches, or other exceptions, logs each to a Google Sheets correction worklist, and alerts the billing supervisor in Slack with counts grouped by exception type so corrections are made before claims are filed.
- EVV exceptions caught and logged before claims are submitted, preventing denials
- Staff with recurring exception patterns flagged automatically for supervisor follow-up
- Billing team starts each day with a grouped exception worklist ready to work
Built for IDD billing supervisors · EVV compliance coordinators · waiver billing staff · group home administrators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.therapservices.netin a real browser with your saved login - no setup, no API keys. -
1
Therap - find EVV exceptions from prior day
therapservices.net
WebRun opens Therap to find EVV exceptions from prior day. - Open Therap and navigate to the EVV section
- Filter visits from the prior day with an exception status: missing check-in, missing check-out, location mismatch, or unverified time
- Capture the staff name, individual identifier, service type, visit date, and exception type for each flagged visit
Done when All prior-day EVV exceptions are listed with their type and associated visit details.
-
2
Google Sheets - log exceptions to correction worklist
google.com
WebRun opens Google Sheets to log exceptions to correction worklist. - Open the EVV Exception Worklist sheet
- Append one row per exception with date, staff, service type, and exception type, with status set to Needs Correction
- Sort by exception type so staff can batch similar corrections
Done when All prior-day EVV exceptions are logged in the worklist with correct status and grouped by type.
-
3
Slack - alert billing supervisor before claim submission
slack.com
WebRun opens Slack to alert billing supervisor before claim submission. - Post a daily exception count to the billing supervisor channel, grouped by exception type
- Flag any staff member with three or more exceptions in the past 7 days as a pattern requiring supervisor follow-up
- Include a link to the Google Sheets worklist for the full detail view
Done when Billing supervisor has a daily EVV exception count and pattern flags in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it correct or override any EVV records in Therap automatically?
No. WebRun only reads EVV exception data and logs it for billing staff to act on. All corrections to visit verification records in Therap are made by authorized staff following your agency's correction procedures.
Which EVV exception types does it catch?
It flags the exception types Therap surfaces in its EVV module, including missing check-in or check-out timestamps, GPS location mismatches, unverified visit times, and visits without a matched service plan.
What if an exception was already corrected by staff before the morning run?
It reads live EVV status from Therap each morning. If a correction was made and saved in Therap before the run time, that visit will not appear in the exception list.
Related templates
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