Automated Therap Service Authorization Expiry Tracking
Every Monday, WebRun opens Therap, finds service authorizations expiring in the next 45 days, logs each to a Google Sheets renewal tracker, and posts a prioritized alert to billing staff in Slack so renewals reach the payer on time.
How do I automatically track expiring service authorizations for IDD waiver billing?
WebRun opens Therap every Monday, finds service authorizations expiring within 45 days across all active individuals, logs each to a Google Sheets renewal tracker with priority tiers, and posts a Slack alert to billing staff so renewals are submitted before services are interrupted or claims are denied.
- No authorization lapses undetected before the renewal deadline
- Billing staff get a ranked renewal work list every Monday morning
- High-priority expirations flagged automatically at 14 days
Built for IDD billing managers · waiver program coordinators · group home billing staff · Medicaid billing teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.therapservices.netin a real browser with your saved login - no setup, no API keys. -
1
Therap - find expiring service authorizations
WebRun opens Therap to find expiring service authorizations. - Open Therap and navigate to the service authorization section
- Filter authorizations expiring within the next 45 days across all active individuals
- Capture individual identifier, service type, authorized units, payer, and expiry date for each
Done when All authorizations expiring within 45 days are listed with payer and unit details.
-
2
Google Sheets - log each authorization to renewal tracker
WebRun opens Google Sheets to log each authorization to renewal tracker. - Open the Authorization Renewal Tracker sheet
- Append one row per expiring authorization with all captured details and status set to Pending Renewal
- Mark any authorization expiring within 14 days as High Priority
Done when Every expiring authorization is logged in the tracker with correct priority and status.
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3
Slack - alert billing staff with priority flags
WebRun opens Slack to alert billing staff with priority flags. - Post a summary to the billing channel listing count by priority tier and payer
- Call out any High Priority items with the individual identifier and expiry date
- Include a link to the Google Sheets tracker for the full detail view
Done when Billing staff have a prioritized alert in Slack with a link to the full tracker.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it submit the renewal to the payer automatically?
No. WebRun only logs expiring authorizations and alerts your billing team. All renewal submissions are done by staff after reviewing the tracker. Nothing is filed with a payer without human action.
Which payers and funding sources does it cover?
It covers all active service authorizations in Therap regardless of payer, including Medicaid waiver, state-funded, and managed care plans. The payer name is captured and shown in each row.
What happens if an authorization is renewed and updated in Therap during the week?
The next Monday run reads live data from Therap, so any authorization renewed and updated before the run will not appear in the new alert. Rows already in the sheet should be manually marked resolved.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.