Automated Fracture Clinic Referral Intake
Every morning, WebRun checks Availity for new fracture clinic referrals and confirms each patient's insurance eligibility, cross-checks Hologic Horizon DXA for any prior scan on file, and drafts an intake confirmation email in Gmail for the referring provider, so no referral sits unacknowledged.
How do I process new fracture clinic referrals without any sitting unacknowledged?
WebRun checks Availity every morning for new fracture clinic referrals and confirms each patient's insurance eligibility, then checks Hologic Horizon DXA for any prior scan on file to mark the visit as a new baseline or a follow-up. It drafts an intake confirmation in Gmail for staff to review and send, so no referral sits unacknowledged.
- No new referral sits unacknowledged because eligibility is checked the same morning
- Staff know instantly whether a patient needs a new scan or a records review
- Eligibility issues are caught before scheduling instead of at check-in
Built for bone health clinics · fracture clinic intake coordinators · orthopedic referral networks · practice schedulers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
apps.availity.comin a real browser with your saved login - no setup, no API keys. -
1
Availity - check new referrals and eligibility
availity.com
WebRun opens Availity to check new referrals and eligibility. - Open Availity and pull every new fracture clinic referral received since the last run
- Confirm insurance eligibility and any prior authorization requirement for a bone health evaluation
- Flag referrals with an eligibility issue for staff to resolve before scheduling
Done when Every new referral has its eligibility status confirmed.
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2
Hologic Horizon DXA - check for a prior scan on file
hologic.com
WebRun opens Hologic Horizon DXA to check for a prior scan on file. - Open Hologic Horizon DXA and check whether the referred patient already has a scan on file
- Note the date and T-score of the most recent scan, if any
- Mark whether the visit should be a new baseline scan or a follow-up review
Done when Every referral is marked as needing a new baseline scan or a follow-up review.
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3
Gmail - draft the intake confirmation
gmail.com
WebRun opens Gmail to draft the intake confirmation. - Draft an intake confirmation email to the referring provider for each new referral
- Note the eligibility status and whether a new scan or a records review is planned
- Leave every email as a draft in Gmail for staff to review and send
Done when A drafted intake confirmation is waiting for staff review for every new referral.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it confirm the referral to the provider without staff approval?
No. WebRun drafts the intake confirmation in Gmail and leaves it unsent. Staff review and send every message to a referring provider.
How does it decide if a patient needs a new scan?
It checks Hologic Horizon DXA for any prior scan on file and marks the visit as a new baseline if none exists, or a follow-up review if a recent scan is already there.
What happens if there's an eligibility problem?
It flags the referral separately in the worklist so staff can resolve the eligibility issue with the payer before the patient is scheduled.
Related templates
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