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For bone health clinics, osteoporosis pharmacists & primary care osteoporosis management

Keep bisphosphonate refills from falling behind

Every Monday, WebRun checks DrChrono for patients whose oral or IV bisphosphonate prescription is due for refill within 2 weeks, confirms their treatment status and latest T-score in Hologic Horizon DXA, and drafts a text reminder in Twilio for staff to review before adherence slips.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every Monday at 9:00 AM WebRun
1 DrChrono find prescriptions due for refill
2 Hologic Horizon DXA confirm treatment status and T-score
3 Twilio draft refill reminders
Run a sample
In short

How do I remind patients to refill their bisphosphonate before adherence lapses?

WebRun checks DrChrono every Monday for patients whose bisphosphonate refill is due within 2 weeks, then confirms their treatment status and latest T-score in Hologic Horizon DXA. It drafts a text reminder in Twilio naming the medication and pharmacy, leaving it for staff to review and send, so adherence never quietly lapses.

  • Refill reminders go out before the prescription actually runs out
  • Patients on a drug holiday are skipped automatically instead of reminded by mistake
  • Repeated missed refills are flagged for a phone call, not another ignored text

Built for bone health clinics · osteoporosis pharmacists · primary care osteoporosis management · endocrinology practices

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.drchrono.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    DrChrono - find prescriptions due for refill
    drchrono.com How to Automate DrChrono
    WebRun in DrChrono: find prescriptions due for refill
    WebRun opens DrChrono to find prescriptions due for refill.
    • Open DrChrono and filter active bisphosphonate prescriptions by days supply remaining
    • Capture every patient whose refill is due within the next 2 weeks
    • Note the drug, dose, and route, oral or IV, for each

    Done when Every patient due for a bisphosphonate refill within 2 weeks is listed with their prescription details.

  3. 2
    Hologic Horizon DXA - confirm treatment status and T-score
    hologic.com How to Automate Hologic Horizon DXA
    WebRun in Hologic Horizon DXA: confirm treatment status and T-score
    WebRun opens Hologic Horizon DXA to confirm treatment status and T-score.
    • Open Hologic Horizon DXA and check each patient's most recent T-score and treatment start date
    • Confirm the patient is still on active treatment, not on a drug holiday
    • Skip anyone flagged as paused or completed treatment

    Done when Each refill candidate is confirmed as still on active bisphosphonate treatment.

  4. 3
    Twilio - draft refill reminders
    twilio.com How to Automate Twilio
    WebRun in Twilio: draft refill reminders
    WebRun opens Twilio to draft refill reminders.
    • Draft a refill reminder text for each confirmed patient, naming the medication and pharmacy on file
    • Leave every message queued in Twilio for staff to review and send. Do not text the patient directly
    • Flag any patient with 2 or more missed refills for a phone call instead of a text

    Done when A drafted refill reminder is waiting for staff approval for every active patient due this week.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.drchrono.com
ScheduleRuns automatically on this cadence
Every Monday at 9:00 AM
DeliveryHow each run's result reaches you
Refill due list · Twilio drafts
OutputWhat each run produces - A drafted refill reminder per patient, with medication, pharmacy, and adherence history noted.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it text patients to refill their prescription without approval?

No. WebRun drafts the reminder in Twilio and leaves it queued for staff to review and send. It never messages a patient on its own.

How does it avoid reminding patients who are on a drug holiday?

It checks each patient's treatment status in Hologic Horizon DXA first and skips anyone marked as paused or off active bisphosphonate therapy.

What happens if a patient has missed several refills already?

It flags them separately so staff make a phone call instead of relying on a text, since repeated missed refills usually need a real conversation.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.