How to Automate Hologic Horizon DXA

Hologic Horizon DXA automates the measurement itself. OnePass scanning and APEX analysis produce the bone density result, TBS Osteo adds a trabecular bone score, instant vertebral assessment finds spine fractures at the same visit, and the report leaves over DICOM. The years between scans run on outside portals, which an agent like WebRun reads.

The densitometer produces the one number the clinic acts on

The Horizon DXA System is a bone densitometer: a Hologic scanner that measures bone mineral density by dual-energy X-ray absorptiometry, together with the APEX software that analyses and reports on what it measured. It sits in hospital radiology departments, endocrinology and rheumatology clinics, women's health practices, fracture liaison services and standalone bone health centers.

What comes out of it is small and consequential. A patient lies on the table for a scan of the spine and hip, and a T-score comes back. That number decides whether somebody is told their bones are fine, whether they start a bisphosphonate, whether they go onto an injectable, and whether they return in a year or in five.

The same machine does more than that. Body composition, trabecular bone score, an image of the spine. But the T-score is the thing the rest of the service organises itself around.

Two years pass before the scanner sees the patient again

The scan takes minutes. The treatment it starts runs for years, and the scanner has no part in those years.

A patient leaves with a prescription for a weekly bisphosphonate. Whether they are still taking it in month seven is a question for a pharmacy, not for a densitometer. A patient on denosumab needs an injection every six months, and a missed one is not a small matter. A patient five years into a bisphosphonate is due a conversation about a drug holiday, and the date that conversation falls due lives in somebody's head. Anyone starting an antiresorptive should have dental clearance first, which means a dental practice that shares no system with the clinic.

Then the fractures. Someone breaks a wrist, is treated at a hospital, and never reaches the bone service that should have seen them.

The hologic.com homepage, the app these three jobs run in. Hologic Horizon DXA
Injections that do not slip Patients due a six-monthly denosumab dose set against what the pharmacy shows dispensed, so a late one is a call in week two.
Fractures found before the clinic hears Hospital lists read for wrist and hip fractures, so a Friday break becomes a fracture liaison referral rather than a repeat.
Rescans in date order Every patient past their interval ranked by how overdue they are, with the prior result and the reason it was set.

APEX analyses the scan and stops there

Hologic has put a great deal into the scan itself, and it is worth being clear how much.

OnePass scanning takes the image in a single sweep, which removes the beam overlap and distortion that come from stitching passes together. APEX is the software a technologist actually works in, doing the analysis and the reporting. TBS Osteo computes a Trabecular Bone Score from the same lumbar spine image, adding a measure of bone texture to the density figure. Instant vertebral assessment images the spine at the same visit, so a silent compression fracture is found while the patient is still on the table rather than years later. A FRAX ten-year fracture risk report sets the density against the patient's other risk factors. Advanced Body Composition measures fat, lean mass and bone regionally, and Physician's Viewer moves the DICOM images to whoever has to read them.

All of that concerns one scan, on one day, for the patient in the room.

The next two years are not a scanning problem, and nothing in APEX was built to follow them.

Rescans, refills and injections tracked in the gap

Give those two years an owner and most of what goes wrong in them stops going wrong.

Every patient due a denosumab injection listed against what the pharmacy shows was dispensed, so a dose running late becomes a phone call in week two rather than a fracture in month nine. Bisphosphonate refill histories read at the pharmacy portal, so the patient who stopped collecting in March is found in April. Prior authorizations for the injectables followed at each payer's own site, so an approval gets used and a denial gets appealed while the window is still open.

Fracture lists read from the hospital's system, so a wrist treated in an emergency department on Friday becomes a fracture liaison referral, which is the most reliable way anyone has of preventing the next break. Dental clearance chased at the practice that has to give it. Rescan dates assembled from the prior studies and sorted by who is furthest overdue.

Reports for scans done somewhere else collected from the imaging center that holds them, so a study from two years ago can be compared rather than repeated early. Vitamin D and renal results gathered from whichever lab ran them, because an injectable should not go ahead on a number nobody has looked at.

An agent watches the years between scans

None of that needs a radiographer. It needs somebody to look, every week, at sites the scanner has never heard of.

That looking is what WebRun does. It is an AI agent driving a real Chrome browser, signed in the way your staff are, opening the pharmacy portal, the payer's site or the hospital list and reading what is displayed.

It runs to a schedule you set, in a private environment of your own, with each workflow restricted to named domains. Collecting information happens unattended. A clinician releases every record change, every referral and every message to a patient; until then each one stays a draft.

Each workflow below states which sites it opens.

Questions people ask

Does anything connect to the scanner or to APEX?

No. The scanner and its software are left alone entirely. The work happens on the websites around them: the pharmacy portal, the payer's authorization site, the hospital list. Your DXA results reach the chart the way they always have, over DICOM.

Can it send a recall letter to a patient who is overdue a rescan?

It prepares one. The overdue list is built unattended, with the prior result and the interval attached, but the letter or the call is released by a person. Contacting a patient about their bone health is a clinical decision, not a scheduling one.

Patient names on the pharmacy site do not match ours exactly. Will it get people wrong?

It flags rather than guesses. Where a name, a date of birth or an identifier does not line up, that row comes back marked unmatched for a person to resolve, and it is never quietly attached to the nearest patient. A list you cannot trust is worse than no list.

12 ready-made Hologic Horizon DXA workflows

Each one names the apps it touches and the exact steps it takes. Open one to read what it will do, then turn it on.

Automated T-Score Trend Reporting
WebRun pulls each patient's full scan history from Hologic Horizon DXA and athenahealth, builds a T-score trend line across visits, and drafts a plain language summary email for the referring physician to review.
Hologic Horizon DXA›athenahealth›Gmail
Automatic Biologic Prior Auth Tracking
WebRun checks CoverMyMeds for every osteoporosis biologic prior authorization in progress, confirms each patient's T-score and treatment history in Hologic Horizon DXA, and drafts a follow-up email in Gmail for anything stuck or missing information.
Hologic Horizon DXA›CoverMyMeds›Gmail
Automated FRAX Fracture Risk Reporting
WebRun pulls each completed scan's T-score from Hologic Horizon DXA, calculates the FRAX 10-year fracture risk, logs it to a Google Sheet for the clinical team, and drafts a summary email to the referring physician for your clinician to review before sending.
Hologic Horizon DXA›Google Sheets›Gmail
Automated Fracture Liaison Service Outreach
WebRun reviews new fragility fracture referrals, checks each patient's DXA history in Hologic Horizon DXA, drafts an outreach text for your fracture liaison coordinator to send, and logs every case to a Google Sheet so no patient is missed.
Hologic Horizon DXA›Twilio›Google Sheets
Automated Fracture Clinic Referral Intake
WebRun checks Availity for new fracture clinic referrals and their insurance eligibility, cross-checks Hologic Horizon DXA for any prior scan on file, and drafts an intake confirmation email in Gmail for the referring provider.
Hologic Horizon DXA›Availity›Gmail
Automatic Fall Risk Assessment Scheduling
WebRun reviews Hologic Horizon DXA scan results for patients whose T-score or history signals high fall risk, checks Google Calendar for open assessment slots, and posts your care team a scheduling worklist in Slack.
Hologic Horizon DXA›Google Calendar›Slack
Automatic DXA Rescan Due Reminders
WebRun checks Hologic Horizon DXA for patients due for their next bone density scan, drafts a reminder in Solutionreach for staff to review, and lines up open Google Calendar slots so the front desk can rebook in one pass.
Hologic Horizon DXA›Solutionreach›Google Calendar
Automatic DXA Appointment Reschedule Outreach
WebRun checks Weave for patients who missed or canceled a DXA scan appointment, confirms they still need a scan in Hologic Horizon DXA, and lines up new Google Calendar slots for the front desk to offer.
Hologic Horizon DXA›Weave›Google Calendar
Automatic Bisphosphonate Drug Holiday Tracking
WebRun checks DrChrono for patients who have been on bisphosphonate therapy for 3 years or more, pulls their latest T-score trend from Hologic Horizon DXA, and logs a drug holiday review worklist to Google Sheets for the prescriber's decision.
Hologic Horizon DXA›DrChrono›Google Sheets
Automatic Dental Clearance Before Infusion
WebRun checks Hologic Horizon DXA and the infusion schedule for upcoming IV bisphosphonate or denosumab visits, drafts a dental clearance request in Doximity for staff to send, and holds the Google Calendar slot until clearance is confirmed.
Hologic Horizon DXA›Doximity›Google Calendar
Automatic Denosumab Injection Reminders
WebRun checks Hologic Horizon DXA and the treatment log for patients due for their next denosumab injection, drafts a text reminder in Twilio for staff to send, and holds a Google Calendar slot before the 6-month window closes.
Hologic Horizon DXA›Twilio›Google Calendar
Automatic Bisphosphonate Refill Reminders
WebRun checks DrChrono for patients whose bisphosphonate prescription is due for refill, cross-checks their latest T-score in Hologic Horizon DXA, and drafts a text reminder in Twilio for staff to send before adherence lapses.
Hologic Horizon DXA›DrChrono›Twilio

Want one of these running on your own Hologic Horizon DXA?

Show WebRun the process once and it will run it on schedule, in your own private browser environment.