Automated Fracture Liaison Service Outreach
Every morning, WebRun reviews new fragility fracture referrals, checks each patient's DXA history and T-score in Hologic Horizon DXA, drafts a personal outreach text in Twilio for your fracture liaison coordinator to review, and logs every case to a Google Sheet so follow-up never slips.
How do I make sure every fracture patient gets bone health follow-up?
WebRun reviews new fragility fracture referrals every morning and checks each patient's scan history and T-score in Hologic Horizon DXA. It drafts a personal outreach text in Twilio for your fracture liaison coordinator to review and send, and logs every case to a Google Sheet worklist, so no post-fracture patient falls through the cracks.
- Every fracture referral gets a same day outreach draft instead of waiting for a callback
- Coordinators see DXA history and priority before they ever pick up the phone
- No fracture patient is lost between the ER visit and a bone health appointment
Built for fracture liaison coordinators · bone health clinics · orthopedic referral teams · osteoporosis specialists
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.hologic.comin a real browser with your saved login - no setup, no API keys. -
1
Hologic Horizon DXA - check DXA history for each fracture patient
hologic.com
WebRun opens Hologic Horizon DXA to check DXA history for each fracture patient. - Open Hologic Horizon DXA and pull the scan history for each new fragility fracture referral
- Note whether the patient has ever had a DXA scan, and their most recent T-score if so
- Flag patients with no scan on file as a top priority for evaluation
Done when Every new fracture referral has its DXA history checked and priority set.
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2
Twilio - draft outreach texts
twilio.com
WebRun opens Twilio to draft outreach texts. - Draft a short, personal outreach text for each fracture patient inviting them to schedule a bone health evaluation
- Reference the fracture liaison program by name so the message feels expected, not cold
- Leave every message queued in Twilio for the coordinator to review and send. Do not text the patient directly
Done when A drafted outreach text is waiting for coordinator approval for every fracture patient.
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3
Google Sheets - log the fracture liaison worklist
google.com
WebRun opens Google Sheets to log the fracture liaison worklist. - Open the Fracture Liaison Worklist sheet
- Add a row for each new referral with fracture date, DXA status, and priority
- Mark the outreach status as drafted until the coordinator confirms it was sent
Done when The worklist sheet reflects every fracture referral and its outreach status.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text fracture patients without a human reviewing first?
No. WebRun only drafts the outreach text in Twilio and queues it for your fracture liaison coordinator. Every message is reviewed and sent by a person, never by WebRun on its own.
How does it prioritize which patients to reach first?
It checks each patient's DXA history in Hologic Horizon DXA and flags anyone with no scan on file, or a high risk T-score, as top priority for outreach.
What happens to patients who don't respond?
They stay on the worklist sheet with their outreach status visible, so the coordinator can see at a glance who still needs a follow-up call.
Related templates
Put this on autopilot.
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