Automatic DXA Appointment Reschedule Outreach
Every morning, WebRun checks Weave for every DXA scan appointment missed or canceled in the past day, confirms in Hologic Horizon DXA that the patient still needs a scan, and lines up 3 open Google Calendar slots so the front desk can offer a quick rebook.
How do I follow up on missed or canceled DXA scan appointments?
WebRun checks Weave every morning for DXA appointments missed or canceled in the past day, then confirms in Hologic Horizon DXA that each patient's scan order is still active and unfulfilled. It lines up 3 open Google Calendar slots per patient, giving the front desk a ready list to call and rebook the same day.
- Missed appointments get a same day rebooking option instead of falling silent
- Front desk staff call with slots already matched, not a blank calendar
- Expired or already completed orders are dropped automatically from the list
Built for bone health clinics · DXA imaging centers · front desk schedulers · radiology practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
getweave.comin a real browser with your saved login - no setup, no API keys. -
1
Weave - find missed or canceled appointments
getweave.com
WebRun opens Weave to find missed or canceled appointments. - Open Weave and pull every DXA appointment marked missed or canceled in the past day
- Capture the patient name, original appointment time, and reason if one was given
- Flag same day cancellations separately from advance notice ones
Done when Every missed or canceled DXA appointment from the past day is listed.
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2
Hologic Horizon DXA - confirm the scan is still needed
hologic.com
WebRun opens Hologic Horizon DXA to confirm the scan is still needed. - Open Hologic Horizon DXA and confirm the patient has not already been scanned elsewhere or rescheduled directly
- Check whether the original order is still active and has not expired
- Drop anyone whose order has expired or who no longer needs the scan
Done when Every remaining patient is confirmed to still need the scan under an active order.
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3
Google Calendar - line up rebooking slots
calendar.google.com
WebRun opens Google Calendar to line up rebooking slots. - Open Google Calendar and pull the next 3 open DXA slots for each confirmed patient
- Prioritize slots within the same week for same day cancellations
- Hand the front desk a ready list of patient plus slot options to call and offer
Done when Every confirmed patient has open slot options ready for the front desk to offer.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it call or text patients to rebook automatically?
No. WebRun hands the front desk a ready list of patients and open slots. Every call or message to a patient is made by staff, not WebRun.
How does it know a patient still needs the scan?
It checks Hologic Horizon DXA to confirm the original order is still active and that the patient has not already been scanned or rebooked elsewhere.
Does it prioritize certain cancellations?
Yes. Same day cancellations are flagged separately and matched to the soonest open slots, since those patients are often easiest to win back quickly.
Related templates
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