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For cafes and coffee shops, salons and spas & retail shops

Remind members before their points expire

Every Monday, WebRun opens Loyverse, finds loyalty members whose points expire in the next two weeks, lists each member with their balance and expiry date in Google Sheets, and drafts a warm WhatsApp reminder for each, leaving every message unsent for you to review and send.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every Monday at 9:00 AM WebRun
1 Loyverse find expiring points
2 Google Sheets list members and balances
3 WhatsApp draft reminders for approval
Run a sample
In short

How do I remind Loyverse members before their loyalty points expire?

Every Monday WebRun opens Loyverse, finds loyalty members whose points expire within two weeks, and lists each one with their balance and expiry date in Google Sheets. It then drafts a warm WhatsApp reminder per member and leaves it unsent, so you approve each message before any customer hears from you.

  • Members get a personal reminder before points lapse
  • Every reminder is drafted for you to approve, never auto sent
  • Expiring balances are sorted by urgency each week

Built for cafes and coffee shops · salons and spas · retail shops · quick service restaurants

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens r.loyverse.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Loyverse - find expiring points
    loyverse.com How to Automate Loyverse
    WebRun in Loyverse: find expiring points
    WebRun opens Loyverse to find expiring points.
    • Open the Loyverse back office and go to Customers
    • Find members whose loyalty points expire in the next 14 days
    • Capture each member's name, phone number, points balance, and expiry date
    • Skip members who have already been reminded this cycle

    Done when Every member with points expiring soon is listed with their balance.

  3. 2
    Google Sheets - list members and balances
    google.com How to Automate Google Sheets
    WebRun in Google Sheets: list members and balances
    WebRun opens Google Sheets to list members and balances.
    • Open the Points Expiry sheet
    • Add a row per member with balance, expiry date, and phone number
    • Sort by expiry date so the most urgent reminders come first

    Done when All expiring members are listed and sorted by expiry date.

  4. 3
    WhatsApp - draft reminders for approval
    whatsapp.com How to Automate WhatsApp
    WebRun in WhatsApp: draft reminders for approval
    WebRun opens WhatsApp to draft reminders for approval.
    • Draft a friendly WhatsApp reminder for each member that names their points balance and expiry date
    • Keep the tone warm and on brand and suggest they drop in to redeem
    • Leave every message unsent as a draft for you to review and send

    Done when A reminder is drafted for every member and left unsent for your approval.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
r.loyverse.com
ScheduleRuns automatically on this cadence
Every Monday at 9:00 AM
DeliveryHow each run's result reaches you
Draft reminders · WhatsApp
OutputWhat each run produces - A sorted list of members with expiring points in Google Sheets, plus a drafted WhatsApp reminder per member, left unsent for review.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it message members without my approval?

No. WebRun drafts every WhatsApp reminder and leaves it unsent. Nothing goes to a member until you read it and hit send, so you keep full control of customer contact.

How does it know whose points are expiring?

It reads each member's loyalty balance and expiry date directly in Loyverse and flags anyone expiring within the next two weeks, so no member loses points without a warning.

Can I change what the reminder says?

Yes. Give WebRun a tone or an example message and it matches your voice. Every draft names the member's balance and expiry date, and you can edit any message before sending.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.