Keep transcription turnaround inside your SLA
Every hour during the shift, WebRun opens Dolbey, finds dictation jobs still sitting untranscribed past your turnaround SLA, logs the physician, document type, and delay in Google Sheets, and posts the transcription team a Slack alert so overdue reports get picked up before a physician notices.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I catch transcription jobs before they miss the turnaround SLA?
WebRun keeps dictation turnaround inside your SLA before a physician has to ask. Every hour it opens Dolbey, finds jobs still untranscribed past your turnaround target, logs the delay by document type in Google Sheets, and posts the transcription team a Slack alert of what is overdue, so backlogs get worked before they become a complaint.
- Overdue dictation gets caught within the hour, not the next morning
- SLA drift by document type is visible before it becomes a pattern
- Physicians stop being the ones who notice a missed report first
Built for transcription supervisors · HIM directors · medical transcriptionists · hospital HIM departments
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.dolbey.comin a real browser with your saved login - no setup, no API keys. -
1
Dolbey - find dictation jobs past the SLA
dolbey.com How to Automate Dolbey
WebRun opens Dolbey to find dictation jobs past the SLA. - Open the Dolbey transcription queue and filter to jobs still pending
- Flag any job past your turnaround SLA for its document type
- Capture the physician, document type, and hours overdue for each
Done when Every dictation job past the SLA is identified with its overdue time.
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2
Google Sheets - log the delay
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log the delay. - Append each overdue job to the turnaround tracking sheet
- Track the average delay by document type so SLA drift is visible
- Mark a job closed once Dolbey shows it transcribed
Done when The tracking sheet reflects every currently overdue job and the average delay trend.
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3
Slack - alert the transcription team
slack.com How to Automate Slack
WebRun opens Slack to alert the transcription team. - Post an hourly alert to the transcription team channel listing what's overdue
- Put the longest overdue jobs first
- Skip the alert entirely if nothing is currently past SLA
Done when The transcription team has a live view of every job past its turnaround SLA.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reassign transcription jobs to a different typist?
No. WebRun only flags overdue jobs. Reassigning work stays a decision for the transcription supervisor.
Does the alert include what's in the dictation?
No. It only reports the physician, document type, and how far past SLA a job is, never the dictated content itself.
What if nothing is overdue this hour?
Then no alert posts. The channel only hears from WebRun when there is actually something to act on.
Related templates
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