Automated Dolbey DNFB Days Reconciliation
Every Monday, WebRun opens Dolbey, calculates the average DNFB days across last week's discharged accounts, lines it up against finance's patient accounting number in Google Sheets, and drafts a summary email in Outlook flagging any gap worth investigating before it reaches a leadership report.
Why do our DNFB days numbers differ between HIM and finance, and how do we reconcile them?
WebRun reconciles your DNFB days number before finance has to ask why it's different. Every Monday it opens Dolbey, calculates last week's average DNFB days, lines it up against finance's patient accounting figure in Google Sheets, and drafts an Outlook summary explaining any gap, left for the HIM director to confirm and send, so leadership sees one trusted number, not two competing ones.
- Leadership sees one reconciled DNFB days number, not two disagreeing ones
- Discrepancies get explained with likely accounts, not left a mystery
- The HIM director confirms every explanation before finance sees it
Built for HIM directors · revenue cycle analysts · patient financial services · hospital finance teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.dolbey.comin a real browser with your saved login - no setup, no API keys. -
1
Dolbey - calculate DNFB days
dolbey.com
WebRun opens Dolbey to calculate DNFB days. - Open Dolbey and pull last week's discharged accounts still in DNFB status
- Calculate the average DNFB days using your standard formula and exclusions
- Note any account excluded for a documented reason, like a payer hold
Done when Last week's Dolbey-calculated DNFB days figure is ready to compare.
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2
Google Sheets - reconcile against finance's number
google.com
WebRun opens Google Sheets to reconcile against finance's number. - Paste finance's patient accounting DNFB days figure into the reconciliation tab
- Calculate the gap between the two numbers and by how many accounts
- Highlight the gap in red whenever it exceeds your tolerance threshold
Done when Both numbers sit side by side with the gap calculated and flagged if it's out of tolerance.
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3
Outlook - draft the discrepancy summary
microsoft.com
WebRun opens Outlook to draft the discrepancy summary. - Draft a summary email explaining the gap, if any, and which accounts likely cause it
- Leave the draft unsent in the HIM director's Outlook drafts folder for review
- Send only after the director confirms the explanation with finance
Done when A reviewable draft explanation exists whenever the two DNFB days numbers disagree.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the reconciliation to finance without review?
No. The explanation is always drafted and left unsent in Outlook. The HIM director reviews and confirms it before it ever reaches finance.
Why would Dolbey and finance disagree on DNFB days?
Usually different exclusions, like payer holds or self-pay accounts counted differently. The reconciliation sheet shows the gap and the likely accounts behind it, instead of leaving it a mystery.
What if the two numbers match?
Then no discrepancy draft is needed that week. The sheet still logs both numbers so the match itself is on record.
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