Automated RV Service Work-Order Daily Digest
Every morning, WebRun opens the Service module in IDS Astra, pulls all open work orders, groups them by technician and status, calculates how many days each job has been open, and posts a structured digest to your Slack service channel so the whole team starts the day on the same page.
How can I get a daily summary of open RV service work orders?
WebRun opens IDS Astra every morning, pulls all open service work orders, groups them by technician, and posts a structured digest to your Slack service channel. Overdue and aging jobs are flagged so the service manager can prioritise before the first customer arrives.
- Service teams start every day with a clear view of all open jobs
- Overdue work orders are flagged before the customer calls
- Managers spot bottlenecks by technician without opening IDS Astra
Built for RV service managers · RV dealers · trailer dealership service teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.ids-astra.com/rv/departments/servicein a real browser with your saved login - no setup, no API keys. -
1
IDS Astra - pull open work orders by tech and status
ids-astra.com
WebRun opens IDS Astra to pull open work orders by tech and status. - Open the Service module in IDS Astra and filter work orders to Open status
- Capture unit, customer, assigned technician, job type, promised date, and days open for each
- Flag any work order that is past its promised date or has been open more than five days
- Group results by technician
Done when All open work orders are captured with status, tech assignment, and age.
-
2
Slack - post structured service digest
slack.com
WebRun opens Slack to post structured service digest. - Post a digest to the service Slack channel grouped by technician
- For each tech, list their open jobs with unit, job type, promised date, and days open
- Highlight overdue and aging jobs with a clear flag
- Include a total count of open jobs at the top of the message
Done when The service channel has today's work-order digest with all jobs accounted for.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact the customer about their job status?
No. The digest is an internal Slack message for your service team only. WebRun never contacts the customer directly.
What counts as overdue?
Any work order past its promised completion date in IDS Astra is flagged as overdue. Jobs with no promised date that have been open more than five days are flagged as aging.
Can I get the digest for just one technician or department?
Yes. During setup you can filter by technician, department, or job type so each channel only sees the jobs relevant to that team.
Related templates
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