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Automated NextGen Oncology Denied Claim Worklist

Every morning, WebRun opens NextGen, collects all denied oncology claims, groups them by denial reason and payer, and adds each to a Google Sheet with the appeal deadline so your billing team can work the most time-sensitive denials first.

Runs on WebRun · Strict Lockdown policy
Every day at 7:30 AM WebRunorchestrates each step
1 NextGen pull denied oncology claims and denial reasons
2 Google Sheets log claims by denial reason with appeal deadlines
In short

How do I automatically track and prioritize denied oncology claims in NextGen?

WebRun pulls all denied oncology claims from NextGen every morning, groups them by denial reason and payer, and logs each to a Google Sheet sorted by appeal deadline. Claims with fewer than seven days remaining are highlighted so your billing team can work the most time-sensitive denials before any filing window closes.

  • No appealable oncology denial slips past its filing deadline
  • Billing team opens each day to a deadline-sorted denial worklist
  • High-urgency denials highlighted when fewer than 7 days remain to appeal

Built for oncology billing teams · cancer center revenue cycle managers · oncology practice administrators

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.nextgen.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    NextGen - pull denied oncology claims and denial reasons
    nextgen.com
    WebRun in NextGen: pull denied oncology claims and denial reasons
    WebRun opens NextGen to pull denied oncology claims and denial reasons.
    • Open NextGen and navigate to the Claims or Billing worklist
    • Filter for claims in a Denied status for oncology service lines
    • Capture the claim number, patient MRN, payer, denial code, denial reason, and service date for each
    • Calculate or read the appeal deadline based on the payer's filing window

    Done when Every denied oncology claim is listed with its denial reason, payer, and appeal deadline.

  3. 2
    Google Sheets - log claims by denial reason with appeal deadlines
    google.com
    WebRun in Google Sheets: log claims by denial reason with appeal deadlines
    WebRun opens Google Sheets to log claims by denial reason with appeal deadlines.
    • Open the Denied Claims Worklist in Google Sheets
    • Add or update a row for each denial with claim number, payer, denial code, and appeal deadline
    • Sort by appeal deadline ascending so the most time-sensitive denials appear first
    • Highlight any denial with fewer than 7 days remaining to appeal

    Done when The Sheet is updated with all current denials ranked by appeal deadline.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.nextgen.com
ScheduleRuns automatically on this cadence
Every day at 7:30 AM
DeliveryHow each run's result reaches you
Denied claims worklist · Google Sheets
OutputWhat each run produces - A Google Sheet of denied oncology claims sorted by appeal deadline, with payer, denial code, and days remaining to appeal.
Spreadsheet
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it submit appeal letters automatically?

No. Appeal submissions are a reversible action that requires clinical documentation and human sign-off. WebRun drafts the worklist; your billing staff reviews each denial and submits appeals directly.

How does it calculate the appeal deadline?

It reads the service date and payer from NextGen, then applies the filing window your billing team configures at setup. You can set different windows per payer to match each contract.

What if a denial is resolved after the sheet is updated?

Your billing staff mark resolved items in the Sheet. The next morning's run only adds new or still-open denials, so the list stays current without manual cleanup.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.