Automated Nephrology Claim Denial Worklist
Every morning, WebRun opens Acumen, pulls all claim denials received in the past 24 hours, categorizes each by denial reason, logs them to a Google Sheets worklist, and sends a priority alert to the billing team via Telegram.
How do I automatically build a nephrology claim denial worklist?
Every morning, WebRun opens Acumen and pulls all claim denials received in the past 24 hours for dialysis and CKD services. It categorizes each by denial reason, logs them to a Google Sheets worklist sorted by value at risk, and sends a Telegram alert to the billing team, so high-value denials reach an appeals queue within hours.
- New denials reach the billing team within hours, not days
- Highest-value claims are always at the top of the worklist
- Denial patterns by category become visible for root-cause fixes
Built for nephrology billing teams · dialysis billing managers · CKD practice administrators · nephrology revenue cycle staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
service.acumenmd.comin a real browser with your saved login - no setup, no API keys. -
1
Acumen - pull new claim denials
acumenmd.com
WebRun opens Acumen to pull new claim denials. - Open Acumen and navigate to the Claims or Practice Management section
- Filter claims to denial status with a received date of the past 24 hours
- Capture patient name, MRN, claim number, payer, service date, billed amount, and denial reason code
- Map each denial code to a plain-language reason category (e.g. missing authorization, medical necessity, timely filing)
Done when All new denials from the past 24 hours are captured with reason codes and categories.
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2
Google Sheets - log denial worklist by reason
google.com
WebRun opens Google Sheets to log denial worklist by reason. - Append each denial as a new row in the Claim Denial Worklist sheet
- Record claim number, payer, amount, denial category, appeal deadline estimate, and assigned staff column
- Sort rows by billed amount descending so the highest-value denials appear first
Done when The worklist is updated with today's denials sorted by dollar value.
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3
Telegram - alert billing team
telegram.org
WebRun opens Telegram to alert billing team. - Send a morning alert to the billing team Telegram group with the denial count and total value at risk
- Break down the count by top denial categories
- Include a link to the Google Sheets worklist for full detail
Done when Billing staff have today's denial summary and worklist link in Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does WebRun file the appeal automatically?
No. WebRun identifies, categorizes, and prioritizes denied claims in a worklist. The billing team reviews each denial and files the appeal through Acumen or the payer portal.
How does it prioritize which denials to work first?
The worklist is sorted by billed amount descending, so the highest-value claims appear first. Staff can re-sort by denial category or appeal deadline to fit their workflow.
Which denial codes does it recognize?
It captures the raw denial code from Acumen and maps it to plain-language categories such as missing authorization, medical necessity, duplicate claim, and timely filing. You can add custom mappings to your sheet.
Related templates
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