Automated Nephrology Appointment Confirmation Drafts
Every morning, WebRun opens Acumen, finds nephrology appointments scheduled two days out, drafts a personalized confirmation email for each patient, and saves it as a Gmail draft for staff to review. It also blocks a review reminder on Google Calendar so no confirmation batch is forgotten.
How do I automatically draft appointment confirmation emails for nephrology patients?
Every morning, WebRun opens Acumen and finds nephrology appointments scheduled two days out that have not yet been confirmed. It drafts a personalized confirmation email for each patient in Gmail and adds a staff review reminder to Google Calendar, so every patient gets a timely, human-approved confirmation before their visit.
- Every appointment has a drafted confirmation ready 48 hours before the visit
- Staff spend seconds reviewing drafts instead of composing confirmations from scratch
- Portal-confirmed patients are skipped automatically, saving unnecessary outreach
Built for nephrology front-office staff · CKD clinic schedulers · nephrology practice managers · kidney care patient coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
service.acumenmd.comin a real browser with your saved login - no setup, no API keys. -
1
Acumen - pull appointments scheduled two days out
acumenmd.com
WebRun opens Acumen to pull appointments scheduled two days out. - Open Acumen and filter the appointment schedule to dates two days from today
- Capture patient name, MRN, appointment time, provider, and appointment type (CKD clinic, dialysis review, transplant follow-up)
- Note any prep instructions specific to the appointment type
- Exclude patients who have already confirmed via the patient portal
Done when All unconfirmed appointments two days out are captured with prep details.
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2
Gmail - draft confirmation emails for staff review
gmail.com
WebRun opens Gmail to draft confirmation emails for staff review. - Draft a personalized confirmation email for each patient with appointment date, time, provider name, and any prep instructions
- Use the practice's approved email template for the appointment type
- Save each email as a Gmail draft and do not send until a staff member reviews and approves it
Done when Every unconfirmed appointment has a Gmail draft ready. None are sent automatically.
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3
Google Calendar - add staff review reminder
calendar.google.com
WebRun opens Google Calendar to add staff review reminder. - Create a calendar reminder on the practice's shared Google Calendar for today
- Title it 'Review and send appointment confirmations' with a count of drafts waiting
- Set the reminder for 9:00 AM so staff see it at the start of the day
Done when A review reminder appears on the shared calendar with a draft count.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will confirmation emails go to patients without staff review?
No. WebRun saves every confirmation as a Gmail draft. No email is sent until a staff member opens the draft, reads it, and clicks Send.
Does it include appointment-specific prep instructions?
Yes. It pulls the appointment type from Acumen and includes the relevant prep instructions in the draft, such as fasting requirements for lab draws or dialysis access care reminders.
What if a patient already confirmed through the patient portal?
Patients who confirmed via Acumen's MyChart portal are skipped automatically, so staff only see drafts for those who still need outreach.
Related templates
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