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For moving company sales teams, moving coordinators & relocation businesses

Win back prospects who did not book after their quote

Every morning, WebRun scans SmartMoving for estimates that are 7 or more days old with no booking, drafts a winback email for each prospect with a compelling reason to reconsider, queues it for team review in Gmail, and posts a Slack alert so the right rep can act before the lead goes cold.

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14,115 templates Safe automation No code
Every day at 9:00 AM WebRun
1 SmartMoving find aged unbooked estimates
2 Gmail draft winback email for review
3 Slack alert team to winback opportunities
Run a sample
In short

How do I automatically follow up with prospects who received a moving quote but did not book?

WebRun scans SmartMoving every morning for estimates that are 7 or more days old with no booking, drafts a personalized winback email for each prospect in Gmail, and posts a prioritized Slack list sorted by move date. Every draft waits for a sales rep to review before the prospect is contacted.

  • Every aged unbooked estimate gets a winback draft within 24 hours of crossing the 7-day threshold
  • Prospects with imminent move dates are flagged as high priority so reps focus where time is short
  • Prospects whose move date has passed are automatically excluded so no irrelevant outreach goes out

Built for moving company sales teams · moving coordinators · relocation businesses

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.smartmoving.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    SmartMoving - find aged unbooked estimates
    smartmoving.com
    WebRun in SmartMoving: find aged unbooked estimates
    WebRun opens SmartMoving to find aged unbooked estimates.
    • Open SmartMoving and filter estimates to those created 7 or more days ago with no booking recorded
    • Capture the prospect name, email, move date, origin, destination, and original estimate amount
    • Skip prospects whose move date has already passed
    • Skip any prospect who already received a winback email
    • Prioritize prospects with a move date still 14 or more days away since there is still time to book

    Done when Every actionable aged estimate is listed with the prospect's details and move timeline.

  3. 2
    Gmail - draft winback email for review
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft winback email for review
    WebRun opens Gmail to draft winback email for review.
    • Draft a winback email addressed to the prospect by first name
    • Acknowledge that their move is coming up and that the original estimate is still available
    • Offer a concrete reason to reconsider: price hold, availability of their preferred crew, or a flexible move date
    • Include a clear call to action to reply or book directly
    • Leave every draft in Gmail for a rep to review and personalize before sending

    Done when A winback email draft is waiting in Gmail for every aged unbooked estimate.

  4. 3
    Slack - alert team to winback opportunities
    slack.com How to Automate Slack
    WebRun in Slack: alert team to winback opportunities
    WebRun opens Slack to alert team to winback opportunities.
    • Post a daily winback opportunity list to the sales Slack channel
    • Sort prospects by move date with the soonest upcoming moves at the top
    • Include the prospect name, move route, move date, original estimate amount, and days since quote
    • Flag any prospect with fewer than 21 days until their move date as high priority

    Done when The sales team has a prioritized winback list and can open the Gmail drafts to review and send.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.smartmoving.com
ScheduleRuns automatically on this cadence
Every day at 9:00 AM
DeliveryHow each run's result reaches you
Winback drafts · Gmail · Slack
OutputWhat each run produces - Winback email drafts in Gmail for aged unbooked estimates, plus a prioritized daily Slack list sorted by move date.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send the winback email to a prospect automatically?

No. Every winback email is drafted in Gmail and waits for a sales rep to review and personalize it before sending. No prospect receives a message without human approval.

How does it decide when to stop chasing a lost quote?

WebRun skips any prospect whose move date has already passed and any who already received a winback email. This keeps outreach focused on prospects where there is still time to convert.

Can it be used for quotes that went cold more than 30 days ago?

Yes. You can adjust the age threshold from 7 days to any window that fits your sales cycle. Longer-aged quotes can be treated as a separate lower-priority batch in the Slack list.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.