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Automated Moraware CounterGo Quote Follow-Ups

Every Monday, WebRun opens Moraware CounterGo, finds all quotes that have been open without a customer response for more than three days, drafts a polite follow-up email for each, and saves the drafts in Gmail for your team to review and send.

Runs on WebRun · Strict Lockdown policy
Every Monday at 8:00 AM WebRunorchestrates each step
1 Moraware find open quotes without response
2 Gmail draft follow-up emails for review
In short

How do I automatically follow up on open countertop quotes from Moraware?

Every Monday, WebRun opens Moraware CounterGo, finds all quotes open for more than three days without a customer response, drafts a polite follow-up email for each lead, and saves the drafts in Gmail for your team to review and send. No email reaches a customer without your approval.

  • No quote goes cold because a follow-up was forgotten
  • Sales team starts each Monday with ready-to-send follow-up drafts
  • Already-accepted quotes are skipped automatically with no double-handling

Built for countertop fabricators · stone fabrication shops · kitchen and bath dealers · countertop sales teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.moraware.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Moraware - find open quotes without response
    moraware.com
    WebRun in Moraware: find open quotes without response
    WebRun opens Moraware to find open quotes without response.
    • Open Moraware and navigate to CounterGo quotes
    • Filter for quotes in open or sent status with no customer response in the past 3 days
    • Capture the customer name, email, quote total, and quote date for each

    Done when Every aging open quote is listed with customer contact and quote details.

  3. 2
    Gmail - draft follow-up emails for review
    gmail.com
    WebRun in Gmail: draft follow-up emails for review
    WebRun opens Gmail to draft follow-up emails for review.
    • Draft a friendly follow-up email for each quote, referencing the job and quote total
    • Save each draft to Gmail Drafts without sending
    • Leave all drafts for your sales team to review, personalise, and send

    Done when All follow-up drafts are in Gmail Drafts ready for team review each Monday morning.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.moraware.com
ScheduleRuns automatically on this cadence
Every Monday at 8:00 AM
DeliveryHow each run's result reaches you
Follow-up drafts · Gmail Drafts
OutputWhat each run produces - Personalised quote follow-up email drafts saved in Gmail, one per aging open quote, for team review before sending.
Drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send follow-up emails to leads automatically?

No. WebRun saves every follow-up as a Gmail draft for your team to review and send. No email goes to a lead without a human approving it first.

How many days old does a quote need to be before it gets a follow-up?

The default threshold is 3 days with no customer response. You can adjust the number of days when you set up the workflow to match your typical sales cycle.

What if a customer already responded and the quote is moving forward?

WebRun checks the current status in Moraware CounterGo each run. Quotes that have already been accepted, declined, or progressed to a job are skipped automatically.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.