All templates

Net Health Wound Care Referral Intake Routing

Every hour, WebRun checks Net Health WoundExpert for new wound care referrals that have not yet been assigned a clinician, reads the wound type, insurance, and urgency level from the referral, logs each to an Airtable intake tracker with a routing recommendation, and posts a Slack alert to your intake coordinator so assignment happens within hours of the referral arriving.

Runs on WebRun · Strict Lockdown policy
Every hour WebRunorchestrates each step
1 Net Health detect new unassigned wound care referrals
2 Airtable log referral details and routing recommendation
3 Slack alert intake coordinator for assignment
In short

How do I automatically route new wound care referrals to the right clinician?

WebRun checks Net Health WoundExpert every hour for new wound care referrals without a clinician assigned, reads the wound type, insurance, and urgency, logs each to an Airtable intake tracker with a routing recommendation, and alerts your intake coordinator in Slack so the right clinician is assigned within the hour the referral arrives.

  • New referrals reach the intake coordinator in Slack within the hour
  • Routing recommendations are pre-computed by wound type and clinician rules
  • No clinician is assigned without coordinator confirmation

Built for wound care intake coordinators · wound care program directors · hospital outpatient wound centers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.nethealth.com/wound-expert-ehr in a real browser with your saved login - no setup, no API keys.

  2. 1
    Net Health - detect new unassigned wound care referrals
    nethealth.com
    WebRun in Net Health: detect new unassigned wound care referrals
    WebRun opens Net Health to detect new unassigned wound care referrals.
    • Open Net Health WoundExpert and check the referral or intake queue for new entries
    • Filter for referrals received since the last check that have no assigned clinician
    • Capture referring provider, wound type, patient insurance, and any urgency flags
    • Determine a routing recommendation based on wound type and clinician specialization rules

    Done when All new unassigned wound care referrals are captured with wound type and routing recommendation.

  3. 2
    Airtable - log referral details and routing recommendation
    airtable.com
    WebRun in Airtable: log referral details and routing recommendation
    WebRun opens Airtable to log referral details and routing recommendation.
    • Open the wound care referral intake tracker base
    • Create a new record for each referral with wound type, insurance, urgency, and routing recommendation
    • Update records assigned since the last run to assigned status

    Done when All new referrals are logged in Airtable with routing details.

  4. 3
    Slack - alert intake coordinator for assignment
    slack.com
    WebRun in Slack: alert intake coordinator for assignment
    WebRun opens Slack to alert intake coordinator for assignment.
    • Post a Slack alert to the intake coordinator channel for each new unassigned referral
    • Include wound type, insurance, urgency flag, and routing recommendation
    • Link to the Airtable record for the coordinator to confirm or override assignment

    Done when Intake coordinator receives an hourly Slack alert for every new unassigned wound care referral.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.nethealth.com/wound-expert-ehr
ScheduleRuns automatically on this cadence
Every hour
DeliveryHow each run's result reaches you
Referral routing alert · Slack
OutputWhat each run produces - An hourly Slack alert for new wound care referrals with routing recommendations, logged in an Airtable intake tracker.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Does it assign the clinician automatically without coordinator input?

No. WebRun posts a routing recommendation to Slack and logs the referral in Airtable, but the intake coordinator confirms or overrides the assignment. No clinician is booked without a human decision.

How does it decide which clinician to recommend?

You configure routing rules during setup based on wound type and clinician specialization. For example, venous ulcers route to one clinician and diabetic foot wounds to another. WebRun applies those rules on each referral.

What if no new referrals arrive during an hourly check?

If there are no new unassigned referrals, WebRun skips the Slack post for that hour. Your channel only receives alerts when there is an action to take.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.