Net Health Wound Care Referral Intake Routing
Every hour, WebRun checks Net Health WoundExpert for new wound care referrals that have not yet been assigned a clinician, reads the wound type, insurance, and urgency level from the referral, logs each to an Airtable intake tracker with a routing recommendation, and posts a Slack alert to your intake coordinator so assignment happens within hours of the referral arriving.
How do I automatically route new wound care referrals to the right clinician?
WebRun checks Net Health WoundExpert every hour for new wound care referrals without a clinician assigned, reads the wound type, insurance, and urgency, logs each to an Airtable intake tracker with a routing recommendation, and alerts your intake coordinator in Slack so the right clinician is assigned within the hour the referral arrives.
- New referrals reach the intake coordinator in Slack within the hour
- Routing recommendations are pre-computed by wound type and clinician rules
- No clinician is assigned without coordinator confirmation
Built for wound care intake coordinators · wound care program directors · hospital outpatient wound centers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.nethealth.com/wound-expert-ehrin a real browser with your saved login - no setup, no API keys. -
1
Net Health - detect new unassigned wound care referrals
WebRun opens Net Health to detect new unassigned wound care referrals. - Open Net Health WoundExpert and check the referral or intake queue for new entries
- Filter for referrals received since the last check that have no assigned clinician
- Capture referring provider, wound type, patient insurance, and any urgency flags
- Determine a routing recommendation based on wound type and clinician specialization rules
Done when All new unassigned wound care referrals are captured with wound type and routing recommendation.
-
2
Airtable - log referral details and routing recommendation
WebRun opens Airtable to log referral details and routing recommendation. - Open the wound care referral intake tracker base
- Create a new record for each referral with wound type, insurance, urgency, and routing recommendation
- Update records assigned since the last run to assigned status
Done when All new referrals are logged in Airtable with routing details.
-
3
Slack - alert intake coordinator for assignment
WebRun opens Slack to alert intake coordinator for assignment. - Post a Slack alert to the intake coordinator channel for each new unassigned referral
- Include wound type, insurance, urgency flag, and routing recommendation
- Link to the Airtable record for the coordinator to confirm or override assignment
Done when Intake coordinator receives an hourly Slack alert for every new unassigned wound care referral.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it assign the clinician automatically without coordinator input?
No. WebRun posts a routing recommendation to Slack and logs the referral in Airtable, but the intake coordinator confirms or overrides the assignment. No clinician is booked without a human decision.
How does it decide which clinician to recommend?
You configure routing rules during setup based on wound type and clinician specialization. For example, venous ulcers route to one clinician and diabetic foot wounds to another. WebRun applies those rules on each referral.
What if no new referrals arrive during an hourly check?
If there are no new unassigned referrals, WebRun skips the Slack post for that hour. Your channel only receives alerts when there is an action to take.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.