Automated XSOLIS Secondary Review Nudges
Every morning, WebRun opens XSOLIS, finds every case still waiting on a secondary physician review past your target turnaround time, and drafts a short Outlook nudge to the reviewing physician naming the case and how long it has been waiting.
How do I keep secondary physician reviews from stalling in the queue?
WebRun checks XSOLIS every morning for cases still waiting on a secondary physician review past your target turnaround time, then drafts a short, polite nudge in Outlook naming the case and how long it has waited. Every nudge sits unsent in Drafts for a UM coordinator to review and send, so stalled reviews get a gentle push instead of quietly aging in the queue.
- Stalled secondary reviews get a drafted nudge before they age further in the queue
- Reviewing physicians get a one line summary instead of hunting for context
- Completed reviews drop off the list automatically from live XSOLIS status
Built for utilization review coordinators · physician advisors · UM department leads · hospital case management
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
dragonfly.xsolis.comin a real browser with your saved login - no setup, no API keys. -
1
XSOLIS - find stalled secondary reviews
xsolis.com
WebRun opens XSOLIS to find stalled secondary reviews. - Open XSOLIS and filter for cases pending a secondary physician review
- Capture how long each case has been waiting against your target turnaround time
- Flag any case past target and note the assigned reviewing physician
Done when Every stalled secondary review is listed with its wait time and assigned physician.
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2
Outlook - draft the physician nudge
microsoft.com
WebRun opens Outlook to draft the physician nudge. - Draft a short, polite nudge in Outlook to the reviewing physician naming the case and how long it has been waiting
- Include a one line summary of what decision is needed
- Leave every nudge unsent in Outlook Drafts for the UM coordinator to review and send
Done when A drafted, unsent nudge is waiting for every physician with a stalled secondary review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the nudge to the physician without me?
No. WebRun drafts every nudge in Outlook and leaves it unsent in Drafts. A UM coordinator reviews and sends each one.
How long does a review have to wait before it gets flagged?
As soon as a case passes your target turnaround time in XSOLIS, it's flagged and a drafted nudge is ready the next morning.
What if the physician already completed the review?
It reads the live review status in XSOLIS each morning, so any case already completed drops off the list and no nudge is drafted for it.
Related templates
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