Automated Embroidery Order Status Emails
Every morning, WebRun opens The Uniform Solution, reviews open embroidery and monogram work orders, finds the ones due soon or running late, and drafts a friendly status email to each customer in Gmail for you to review and send.
How do I keep embroidery customers updated on their order status?
WebRun reviews your open embroidery work orders in The Uniform Solution every morning, finds the jobs due soon or running late, and drafts a warm status email to each customer in Gmail. It names the garment, the stage, and the expected date, then leaves every email unsent for you to review and send.
- Customers hear about delays before they call to ask
- Every status email is drafted for a human to send
- Due and late embroidery orders surface every morning
Built for uniform retailers · embroidery shops · custom apparel stores · scrubs stores
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.theuniformsolution.comin a real browser with your saved login - no setup, no API keys. -
1
The Uniform Solution - review open embroidery work orders
WebRun opens The Uniform Solution to review open embroidery work orders. - Open The Uniform Solution and filter special orders to embroidery and monogram jobs
- Read each work order's promised date, stage, and any notes
- Flag orders that are due within two days or already past their promised date
Done when Every open embroidery order has a clear status and a promised date.
-
2
Gmail - draft a status update per customer
WebRun opens Gmail to draft a status update per customer. - Draft a short, on-brand status email to each affected customer with the item, the stage, and the expected date
- Keep the tone warm and specific to their garment and logo
- Leave every email as a draft for you to review. Never send to a customer on its own
Done when A status email is drafted for every due or delayed embroidery order, all left unsent.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers without my approval?
No. WebRun writes each embroidery status email as a Gmail draft and leaves it unsent. You read it and hit send yourself, so nothing reaches a customer without your review.
Which orders does it write about?
Only embroidery and monogram work orders that are due within two days or already past their promised date in The Uniform Solution, so you follow up before a customer has to ask.
Can it match our shop's tone?
Yes. Give WebRun an example email or a few phrases and it will mirror your voice, naming the customer's garment, logo, and expected pickup date in every draft.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.