TSTracker Automated Sample Approval Follow-ups
Every morning, WebRun opens TSTracker, finds sample parts sent to the customer for approval that have been pending past your shop's usual turnaround, drafts a polite, on-brand follow-up email in Gmail left unsent for the account manager to review, and adds a follow-up call reminder to their Google Calendar.
How do I follow up on sample part approvals stuck waiting on the customer?
WebRun checks TSTracker every morning for sample parts sent for customer approval that have been pending past your shop's usual turnaround. It drafts a polite follow-up email in Gmail, left unsent for the account manager, and adds a follow-up call reminder to their Google Calendar, so an approval never quietly stalls a build while everyone assumes someone else is chasing it.
- Overdue approvals get a drafted follow-up the same morning they cross the threshold
- Approved samples drop off the list automatically from live TSTracker status
- A calendar reminder makes sure the follow-up call actually happens
Built for tool and die shops · mold shop account managers · die shop project managers · tooling sales teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
tst-software.comin a real browser with your saved login - no setup, no API keys. -
1
TSTracker - find sample approvals pending too long
tst-software.com
WebRun opens TSTracker to find sample approvals pending too long. - Open TSTracker and filter sample submissions to the Sent for Approval status
- Capture the customer contact, tool, and the date the sample was sent for each
- Flag any sample pending longer than your shop's usual approval turnaround
Done when Every overdue sample approval is listed with its customer, tool, and days pending.
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2
Gmail - draft a follow-up to the customer
gmail.com
WebRun opens Gmail to draft a follow-up to the customer. - Draft a polite follow-up email to the customer contact referencing the specific tool and sample sent
- Offer to answer questions or walk through the sample results if that's holding up the decision
- Leave the email as an unsent Gmail draft for the account manager to review before sending
Done when An unsent Gmail follow-up draft exists for every overdue sample approval.
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3
Google Calendar - add a follow-up call reminder
calendar.google.com
WebRun opens Google Calendar to add a follow-up call reminder. - Add a follow-up call reminder to the account manager's Google Calendar for each overdue approval
- Set the reminder for the next business day so the follow-up doesn't get buried in the inbox
- Note the tool and customer in the event so context is right there
Done when Every overdue sample approval has a follow-up call reminder on the account manager's calendar.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email the customer without my account manager's approval?
No. Every follow-up is saved as an unsent Gmail draft. WebRun writes the message and readies it, but your account manager decides whether and when it goes to the customer.
How does it decide an approval is overdue?
It compares how many days a sample has been sitting in TSTracker at the Sent for Approval status against your shop's usual turnaround, so only genuinely overdue approvals get a drafted follow-up.
What if the customer already approved the sample?
It reads the live approval status in TSTracker each morning, so any sample already marked approved is skipped and no follow-up gets drafted for it.
Related templates
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