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Automated Toast Online Order Throttle Alerts

Throughout service, WebRun watches the rate of incoming online orders in Toast, calculates the current orders-per-hour pace, and sends a Slack alert to the manager when the pace exceeds your throttle threshold so you can pause new orders before the kitchen falls behind.

Runs on WebRun · Strict Lockdown policy
Every 10 minutes during service hours WebRunorchestrates each step
1 Toast monitor live online order volume and pace
2 Slack alert manager when throttle threshold is crossed
In short

How do I get alerted when Toast POS online orders are coming in too fast for my kitchen?

WebRun monitors your Toast online order queue every 10 minutes during service, calculates the current orders-per-hour pace, and sends an immediate Slack alert to the manager when the pace crosses your throttle threshold. The kitchen gets a heads-up before the queue outpaces capacity, and a human always decides whether to pause orders.

  • Managers are alerted before the kitchen falls behind on online orders
  • Throttle decision is always made by a human, never automated
  • Separate thresholds configurable per daypart for lunch vs. dinner service

Built for restaurant managers · restaurant owners · kitchen managers · delivery-focused restaurants

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.toasttab.com/restaurants/admin in a real browser with your saved login - no setup, no API keys.

  2. 1
    Toast - monitor live online order volume and pace
    toasttab.com
    WebRun in Toast: monitor live online order volume and pace
    WebRun opens Toast to monitor live online order volume and pace.
    • Open Toast and check the current queue of incoming online orders
    • Calculate the orders-per-hour pace over the last 15 minutes
    • Compare the pace to the throttle threshold set for this location
    • Flag if the pace is within 10% of or exceeding the threshold

    Done when Current online order pace is calculated and compared to the threshold.

  3. 2
    Slack - alert manager when throttle threshold is crossed
    slack.com
    WebRun in Slack: alert manager when throttle threshold is crossed
    WebRun opens Slack to alert manager when throttle threshold is crossed.
    • If the pace has crossed the threshold, post an alert to the manager's Slack channel
    • Include the current orders-per-hour rate, the threshold, and a note to consider pausing online orders in Toast
    • If the pace is within normal range, skip the alert to avoid noise

    Done when Manager receives a Slack alert whenever the online order pace is at risk of overwhelming the kitchen.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.toasttab.com/restaurants/admin
ScheduleRuns automatically on this cadence
Every 10 minutes during service hours
DeliveryHow each run's result reaches you
Order surge alert · Slack
OutputWhat each run produces - A Slack alert showing the current online order pace, the threshold, and a recommendation to pause orders in Toast if needed.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will WebRun pause online orders in Toast automatically?

No. WebRun only alerts the manager in Slack. The decision to pause or throttle orders in Toast is always made by a human.

Can I set different thresholds for lunch versus dinner service?

Yes. You can configure separate thresholds per daypart during setup so the alert is calibrated to each service period.

Does it alert me again if orders are still surging after the first alert?

It sends a follow-up alert only if the pace has increased further, to avoid flooding your Slack with repeat messages for the same surge.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.