Tire Guru Automated Review Request Drafts
Every evening, WebRun opens Tire Guru, finds all invoices closed that day, drafts a short personalized review-request text for each customer, and queues the messages in Twilio for your approval before any text is sent.
How do I automatically send review requests to tire shop customers after service?
Every evening, WebRun finds all invoices closed that day in Tire Guru, drafts a personalized review-request SMS for each customer mentioning their specific service, and queues the messages in Twilio. No text is sent until a manager approves, keeping you in control of every customer communication.
- Every closed invoice gets a review request the same evening, not days later
- Repeat requests are blocked automatically with a 90-day cooldown
- No text reaches a customer without manager sign-off
Built for tire shop owners · service managers · tire retailers building online reputation
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
tireguru.netin a real browser with your saved login - no setup, no API keys. -
1
Tire Guru - find today's closed invoices
tireguru.net
WebRun opens Tire Guru to find today's closed invoices. - Open Tire Guru and filter invoices to those closed today
- For each closed invoice, capture the customer name, mobile number, and service type
- Skip customers who already received a review request in the past 90 days
Done when Every eligible closed invoice has a customer record ready for drafting.
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2
Twilio - queue personalized review-request drafts
twilio.com
WebRun opens Twilio to queue personalized review-request drafts. - Draft a short, friendly review-request SMS for each customer, naming the service they had done
- Include a link to your Google Business profile in the message
- Queue each draft in Twilio but leave all messages unsent, pending your review
- Post a count of queued drafts to your manager for approval
Done when All review-request drafts are queued in Twilio, unsent, awaiting approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send texts to customers without my approval?
No. Every message is drafted and queued in Twilio but left unsent. A manager must approve and trigger the send, so no text goes out on its own.
How does it avoid texting the same customer twice?
It checks Tire Guru customer history and skips anyone who received a review request in the past 90 days, preventing repeated messages.
Can I customize the review-request message?
Yes. Provide WebRun with your preferred tone and wording during setup, and it will follow that template on every run.
Related templates
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