Get a ranked delinquency risk worklist before accounts go to collections
Every Monday, WebRun opens Chargebee, identifies all accounts with past-due invoices, scores each by a combination of days overdue and subscription MRR, writes a ranked worklist to a Google Sheet, and pings the billing team in Slack so they know their week's priority order.
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How do I automatically generate a ranked delinquency risk worklist from Chargebee?
Every Monday, WebRun pulls all past-due accounts from Chargebee, scores each by days overdue and subscription MRR, and writes a ranked delinquency worklist to Google Sheets. A Slack notification tells your billing team how many accounts need attention and links directly to the prioritized list.
- Billing teams start every Monday with a ranked delinquency priority list
- Highest-risk accounts are surfaced automatically by MRR and days overdue
- No customer contact or account changes are made without human action
Built for SaaS billing teams · finance operations · accounts receivable · subscription businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.chargebee.com/loginin a real browser with your saved login - no setup, no API keys. -
1
Chargebee - find all past-due accounts
WebRun opens Chargebee to find all past-due accounts. - Open Chargebee and filter invoices to Not Paid status with a due date in the past
- Capture customer name, email, invoice number, days overdue, invoice amount, and subscription MRR for each
- Note whether the customer has had prior delinquencies in the last 90 days
Done when Every past-due account is listed with its delinquency details and MRR context.
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2
Google Sheets - write ranked delinquency worklist
WebRun opens Google Sheets to write ranked delinquency worklist. - Open the delinquency worklist sheet and clear the previous week's entries
- Write each past-due account as a row with a risk score based on days overdue multiplied by MRR tier
- Sort the sheet by risk score descending so the highest-risk accounts appear first
- Mark repeat delinquents with a flag for escalation consideration
Done when The delinquency worklist sheet is up to date and sorted by risk score.
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3
Slack - notify billing team of the worklist
WebRun opens Slack to notify billing team of the worklist. - Post a Slack notification to the billing channel with the number of past-due accounts and total amount at risk
- Include a direct link to the Google Sheet worklist
- Call out the top 3 highest-risk accounts by name and amount
Done when The billing team is notified in Slack with a link to this week's delinquency worklist.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
How does it calculate the risk score for each account?
It multiplies the number of days overdue by an MRR tier weighting you configure, so a large account that is 60 days overdue ranks above a small account that is 10 days overdue.
Does it contact customers or take any action on their accounts?
No. The worklist is read-only and internal. WebRun never contacts customers or modifies account status. All outreach is left to your billing team to handle from the worklist.
What happens if an account pays between Monday runs?
The next Monday run pulls fresh data from Chargebee, so any account that has paid since last week is automatically removed from the new worklist.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.