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For retail store owners, boutique shops & jewelry retailers

Draft layaway pickup reminders for customers with items due in Lightspeed

Every morning, WebRun opens Lightspeed Retail, finds layaway orders with final payment or pickup due within the next 7 days, and drafts a personalized reminder email in Gmail for each customer so your team can review and send them before the deadline passes.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 8:30 AM WebRun
1 Lightspeed find layaway orders with pickup due in 7 days
2 Gmail draft personalized reminder emails for review
Run a sample
In short

How do I automatically send layaway pickup reminders from Lightspeed Retail?

WebRun opens Lightspeed Retail every morning and finds layaway orders with pickup or final payment due within seven days. It then drafts a personalized reminder email in Gmail for each customer, naming their items and the balance due. Every draft waits for your staff to review and approve before any message reaches the customer.

  • Layaway deadlines are tracked daily so no pickup date is missed
  • Personalized reminder drafts are ready for staff to send in minutes
  • Unclaimed layaways and lost revenue are reduced without manual follow-up

Built for retail store owners · boutique shops · jewelry retailers · electronics retailers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens retail.lightspeedhq.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Lightspeed - find layaway orders with pickup due in 7 days
    lightspeedhq.com How to Automate Lightspeed
    WebRun in Lightspeed: find layaway orders with pickup due in 7 days
    WebRun opens Lightspeed to find layaway orders with pickup due in 7 days.
    • Open Lightspeed Retail and navigate to Sales then Layaways
    • Filter for layaway orders where the pickup or final payment date falls within the next 7 days
    • Capture the customer name, email, items on layaway, balance remaining, and due date for each
    • Sort by due date ascending so the most urgent reminders come first

    Done when Every layaway due within 7 days is listed with customer contact details and balance owed.

  3. 2
    Gmail - draft personalized reminder emails for review
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft personalized reminder emails for review
    WebRun opens Gmail to draft personalized reminder emails for review.
    • Draft a personalized reminder email for each customer naming their items and the balance due
    • Include the pickup deadline date and your store's contact details
    • Save each email as a draft in Gmail for your team to review before sending
    • Never send reminder emails automatically: leave all as drafts for human approval

    Done when A Gmail draft reminder exists for every layaway due within 7 days. No emails have been sent.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
retail.lightspeedhq.com
ScheduleRuns automatically on this cadence
Every day at 8:30 AM
DeliveryHow each run's result reaches you
Layaway reminder drafts · Gmail
OutputWhat each run produces - Gmail draft reminder emails for each customer with a layaway pickup or payment due within 7 days, ready for staff review and sending.
Draft
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send reminder emails to customers without my approval?

No. WebRun saves every reminder as a Gmail draft. A staff member reads and approves each one before sending, so no customer is contacted without a human reviewing the message first.

What if a customer has already paid and collected their layaway?

WebRun reads the live layaway status in Lightspeed each morning. Orders that have been fully paid and collected are closed in the system and will not appear in the reminder list.

Can it send reminders via SMS instead of email?

Yes. If you connect Twilio, WebRun can draft SMS reminders alongside or instead of Gmail drafts. SMS messages are also queued for your review before any text is sent to a customer.

Put this on autopilot.

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