Automated PT Claim Denial Worklist
Every morning, WebRun opens WebPT, pulls every outstanding denied claim, groups them by denial reason code and payer, calculates the dollar value at risk, and posts a prioritized worklist to the billing Slack channel and a running Google Sheet so the billing team can work the highest-value denials first.
How do I automatically organize and prioritize denied PT insurance claims?
Every morning, WebRun pulls all outstanding denied claims from WebPT, groups them by denial reason code and payer, calculates the dollar value at risk, and posts a prioritized worklist to the billing team's Slack channel and a Google Sheets tracker, so billers work the highest-value cases first and denial patterns surface quickly.
- Billing team starts each day with a prioritized denial worklist sorted by dollar value
- Denial patterns by reason code and payer surface in the Google Sheet over time
- Timely filing deadline risks are flagged before claims become uncollectable
Built for PT billing staff · physical therapy clinic managers · PT revenue cycle teams · outpatient PT practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.webpt.comin a real browser with your saved login - no setup, no API keys. -
1
WebPT - pull all outstanding denied claims with reason codes
webpt.com
WebRun opens WebPT to pull all outstanding denied claims with reason codes. - Open WebPT and navigate to the Billing or Claims management section
- Filter for claims with a denied status that have not yet been appealed or corrected
- Capture each denied claim's patient name, payer, denial date, denial reason code, and claim amount
- Note any denial reason codes that indicate timely filing risk to flag as urgent
Done when Every outstanding denied claim is captured with its reason code, payer, and dollar value.
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2
Google Sheets - log and categorize denials by reason and payer
google.com
WebRun opens Google Sheets to log and categorize denials by reason and payer. - Open the billing denial tracker sheet and append each new denial as a row
- Group and subtotal denials by reason code and by payer to surface patterns
- Mark rows added today with the current date so the team can distinguish new from existing denials
- Sort the sheet by claim amount descending so the highest-value denials are at the top
Done when The denial tracker sheet is updated with today's new denials sorted by dollar value.
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3
Slack - post prioritized worklist to billing team
slack.com
WebRun opens Slack to post prioritized worklist to billing team. - Post a summary to the billing Slack channel with a count of new denials, the total dollar value at risk, and the top three denial reason codes
- Link to the Google Sheet for the full worklist
- Flag any claims approaching a timely filing deadline as urgent
Done when Billing staff have today's denial summary in Slack with a link to the full prioritized worklist.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it file appeals or make corrections automatically?
No. WebRun only reads and organizes denial data. All appeals, corrections, and resubmissions are made by your billing staff. The worklist tells them what to do; they do it.
How does it decide what to prioritize?
It sorts denials by claim dollar amount descending, and separately flags any denial approaching a timely filing deadline as urgent, so billers work the highest-risk cases first.
Can it spot denial patterns across payers?
Yes. It groups and subtotals denials by reason code and by payer in the Google Sheet, so recurring issues like missing modifiers or authorization problems are immediately visible.
Related templates
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