All templates

Automated Print Shop Reorder Outreach

Every Monday, WebRun opens Printavo, finds customers whose last completed order was 60 to 90 days ago, drafts a short reorder outreach email for each referencing their previous job, and posts your sales team a Slack list of outreach drafts waiting for review.

Runs on WebRun · Strict Lockdown policy
Every Monday at 8:00 AM WebRunorchestrates each step
1 Printavo find customers due for reorder outreach
2 Gmail draft personalized reorder email per customer
3 Slack post outreach list for sales team review
In short

How do I automatically reach out to past print customers before they reorder elsewhere?

WebRun opens Printavo every Monday, finds customers whose last completed order finished 60 to 90 days ago, and drafts a personalized reorder outreach email in Gmail for each one referencing their previous job. It posts your sales team a Slack list of outreach drafts so they can review and send before a competitor gets the reorder.

  • Lapsed customers are contacted before they search for a new printer
  • Every outreach message is personalized with the customer's actual last job details
  • Customers with active quotes or open orders are skipped automatically

Built for print shop owners · screen printers · sign shops · promo product shops

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.printavo.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Printavo - find customers due for reorder outreach
    printavo.com
    WebRun in Printavo: find customers due for reorder outreach
    WebRun opens Printavo to find customers due for reorder outreach.
    • Open Printavo and filter completed orders by date to find customers whose last job finished 60 to 90 days ago
    • Capture the customer name, previous job description, quantity, and order value
    • Skip customers who already have an open quote or active order in Printavo

    Done when Every customer in the 60 to 90 day reorder window is listed with their last job details.

  3. 2
    Gmail - draft personalized reorder email per customer
    gmail.com
    WebRun in Gmail: draft personalized reorder email per customer
    WebRun opens Gmail to draft personalized reorder email per customer.
    • Draft a brief, personalized outreach email for each customer referencing their previous print job
    • Keep the tone friendly and helpful, not pushy. Mention what they ordered and invite a reorder
    • Save every email as a Gmail draft for review. Do not send automatically

    Done when A draft reorder email exists in Gmail for every customer in the outreach window.

  4. 3
    Slack - post outreach list for sales team review
    slack.com
    WebRun in Slack: post outreach list for sales team review
    WebRun opens Slack to post outreach list for sales team review.
    • Post the weekly reorder outreach list to the sales Slack channel
    • Show customer name, last order date, and last order value for each
    • Note that Gmail drafts are ready for the sales team to review and personalize before sending

    Done when The sales team has this week's reorder outreach list in Slack with drafts ready.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.printavo.com
ScheduleRuns automatically on this cadence
Every Monday at 8:00 AM
DeliveryHow each run's result reaches you
Reorder outreach drafts · Slack
OutputWhat each run produces - A weekly list of customers ready for reorder outreach, with last-order details and personalized Gmail drafts.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email past customers without anyone reviewing the messages first?

No. Every outreach email is saved as a Gmail draft for your sales team to review, personalize, and send. No message reaches a customer without human approval.

What window does it use to define a lapsed customer?

The default is customers whose last completed order finished 60 to 90 days ago. You can adjust both the start and end of that window to match your shop's typical reorder cycle.

What if a customer already has an active quote or open order?

WebRun checks for open quotes and active orders in Printavo each run and skips any customer who is already in conversation with the shop.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.