Automated Podiatry Review Requests
Every evening, WebRun pulls the day's completed visits from Weave, drafts a review-request message for each patient, and queues them for staff approval before any message is sent. It also checks Google Business for new reviews posted that day and sends your team a Slack summary of review activity.
How do I automatically ask podiatry patients for Google reviews after their visit?
Each evening, WebRun pulls today's completed visits from Weave, drafts a personalized review request for every patient, and queues the batch for staff approval before anything is sent. It also monitors your Google Business profile for new reviews and delivers a daily Slack summary, so your team stays on top of your online reputation effortlessly.
- Every happy patient gets a timely, personal review request without staff making individual calls
- New Google reviews are surfaced in Slack the day they arrive, not days later
- Low-star reviews are flagged immediately so a manager can respond before the situation escalates
Built for podiatry practices · podiatrists · foot and ankle clinics · practice managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.getweave.comin a real browser with your saved login - no setup, no API keys. -
1
Weave - pull today's completed visits
getweave.com
WebRun opens Weave to pull today's completed visits. - Open Weave and filter for patient appointments marked as completed today
- Capture each patient's name and contact details for the review request
- Draft a short, warm review-request message for each patient with a link to your Google Business profile
- Leave all messages as drafts in Weave and do not send until a staff member approves
Done when Review request drafts are queued in Weave for every completed visit today, none yet sent.
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2
Google Business - check for new reviews
business.google.com
WebRun opens Google Business to check for new reviews. - Open the Google Business profile for the practice
- Check for any new reviews posted since yesterday's run
- Note the reviewer name, star rating, and review text for each new review
Done when All new Google reviews are captured with their rating and content.
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3
Slack - post review activity summary
slack.com
WebRun opens Slack to post review activity summary. - Post a Slack summary to the team channel with the number of review requests drafted today
- Include any new Google reviews received, showing the star rating and a snippet of the review text
- Flag any new reviews below 4 stars so a manager can follow up with the patient
Done when The team has a Slack digest of review activity and drafted request counts.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests to patients without staff reviewing them first?
No. Every review request is drafted in Weave and left unsent. A staff member must review and approve the batch before any message reaches a patient.
What does it do when a negative review comes in?
It flags any review below 4 stars in the Slack summary so a manager sees it immediately and can decide how to respond. It does not post a public reply on its own.
Can we customize the review request message?
Yes. Give WebRun your preferred tone, wording, and any clinic-specific details and it will use that template for every draft, keeping the message consistent with your practice's voice.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.