Automated Podiatry Appointment Reminders
Every evening, WebRun opens ModMed, pulls the next day's appointment list, drafts a personalized SMS reminder for each patient through Twilio, and posts the full batch to Slack for a staff member to review and approve before any message is sent.
How do I automatically send appointment reminders to podiatry patients?
WebRun runs every evening, pulls the next day's patient appointments from ModMed, and drafts a personalized SMS reminder for each patient via Twilio. The full batch is posted to Slack for staff review and approval before any message is sent, reducing no-shows while keeping your team in control of patient communication.
- No-show rates drop as every patient gets a timely reminder the evening before
- Staff spend minutes approving a batch instead of making individual reminder calls
- Opted-out patients are skipped automatically, keeping the practice compliant
Built for podiatry practices · podiatrists · foot and ankle clinics · medical office managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.modmed.comin a real browser with your saved login - no setup, no API keys. -
1
ModMed - pull tomorrow's appointments
modmed.com
WebRun opens ModMed to pull tomorrow's appointments. - Open ModMed and navigate to tomorrow's appointment schedule
- Export the list of patients with appointment time, provider, and mobile number
- Skip any patient who has already confirmed or opted out of SMS reminders
Done when Tomorrow's full appointment list is captured with patient contact details.
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2
Twilio - draft SMS reminders
twilio.com
WebRun opens Twilio to draft SMS reminders. - Draft a personalized SMS reminder for each patient including their name, appointment time, provider, and clinic address
- Queue the messages in Twilio but leave them unsent pending approval
- Note the message count and total recipient list
Done when All reminder messages are drafted and queued in Twilio, not yet sent.
-
3
Slack - post batch for approval
slack.com
WebRun opens Slack to post batch for approval. - Post a summary to the front-desk Slack channel listing the patient count and a sample reminder message
- Include a link or reference to the queued batch for staff to review
- Remind staff to approve or adjust before the send window opens
Done when Staff have a Slack notification with the draft batch ready for their approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send texts to patients without anyone reviewing them first?
No. WebRun drafts and queues every reminder but leaves them unsent. A staff member receives the batch in Slack and must approve before any message reaches a patient.
How does it handle patients who have opted out of SMS?
It reads opt-out status from ModMed before drafting and skips those patients automatically, so your practice stays compliant without any manual filtering.
Can the reminder message be customized for our clinic?
Yes. Give WebRun your preferred wording, tone, and any clinic-specific instructions and it will use that template for every draft, keeping the message consistent and on-brand.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.