Automated Vendor Lead Time Delay Alerts
Every morning, WebRun opens DDI Inform, finds vendor purchase orders that have passed their confirmed ship date without shipping, traces which open customer sales orders are waiting on that stock, drafts a delay notice email to each affected customer for the account rep to review, and alerts purchasing in Microsoft Teams with the full list.
How do I automatically catch vendor lead time delays before customers notice?
WebRun checks DDI Inform every morning for vendor purchase orders past their confirmed ship date, traces which customer orders are waiting on that stock, and drafts a delay notice email in Gmail for the account rep to review before sending. It also alerts purchasing in Microsoft Teams with the full delay list, so vendor slippage gets caught before the customer has to call and ask.
- Delayed vendor POs get caught the same morning, not when the customer calls
- Every affected customer gets a delay notice drafted and ready for the rep's own words
- Purchasing sees repeat offending vendors flagged before it becomes a pattern
Built for industrial distributors · purchasing managers · account reps · wholesale distribution
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.ddisystem.comin a real browser with your saved login - no setup, no API keys. -
1
DDI System (Inform ERP) - find vendor POs past their confirmed ship date
ddisystem.com
WebRun opens DDI System (Inform ERP) to find vendor POs past their confirmed ship date. - Open DDI Inform and pull vendor purchase orders past their confirmed ship date
- Trace each delayed PO line to the open customer sales orders waiting on it
- Capture the vendor, the new expected date if one exists, and the affected customer for each
Done when Every delayed vendor PO is traced to the customer orders it affects.
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2
Gmail - draft the customer delay notice for review
gmail.com
WebRun opens Gmail to draft the customer delay notice for review. - Draft a delay notice email to each affected customer from the account rep's address
- State the item, the original date, and the new expected date if known
- Leave every draft unsent in the account rep's drafts folder for review
Done when A delay notice draft is waiting for every affected customer. Nothing is sent automatically.
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3
Microsoft Teams - alert purchasing to the delay
teams.microsoft.com
WebRun opens Microsoft Teams to alert purchasing to the delay. - Post purchasing a list of delayed vendor POs with the affected customers
- Flag any vendor with more than one delayed PO this week
- Note whether an alternate source exists for the delayed item
Done when Purchasing has today's delay list with repeat offenders flagged.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it tell customers about the delay without approval?
No. Every delay notice is drafted and left unsent in Gmail. The account rep reviews and sends each one themselves, so the customer hears it the way you want it said.
How does it know which customer orders are affected?
It traces each delayed purchase order line back to the open sales orders allocated against it in DDI Inform, so only genuinely affected customers get a drafted notice.
Does it flag vendors with repeat delays?
Yes. Any vendor with more than one delayed PO in the same week gets flagged to purchasing, so a pattern gets noticed before it becomes a habit.
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