Route incoming online orders to the right Lightspeed location automatically
Every few minutes, WebRun checks for new online orders in Lightspeed, reviews current stock levels at each location, determines the best fulfillment store based on availability and proximity, and posts a routing recommendation to your Slack fulfillment channel for staff to action.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically route online orders to the right Lightspeed location?
WebRun checks Lightspeed for new online orders every few minutes, reviews stock availability at each location, and posts a routing recommendation to your Slack fulfillment channel. Staff confirm and assign the order, ensuring every online purchase gets fulfilled from the right store with the right stock.
- Every online order routed to the right location within minutes of arrival
- Out-of-stock and split-fulfillment cases flagged immediately for manual handling
- Fulfillment team acts on live stock data rather than guessing
Built for multi-location retailers · click-and-collect operators · retail operations managers · omnichannel store owners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
retail.lightspeedhq.comin a real browser with your saved login - no setup, no API keys. -
1
Lightspeed - check new online orders and stock by location
lightspeedhq.com How to Automate Lightspeed
WebRun opens Lightspeed to check new online orders and stock by location. - Open Lightspeed and check for new online orders not yet assigned a fulfillment location
- For each order, look up current stock levels for each ordered SKU at every location
- Identify the location with the required stock and the best proximity to the customer
- Flag orders where no single location has full stock for potential split fulfillment
Done when Every new online order has a routing recommendation based on live stock availability.
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2
Slack - post routing recommendation to fulfillment channel
slack.com How to Automate Slack
WebRun opens Slack to post routing recommendation to fulfillment channel. - Post a routing recommendation for each new order to the designated Slack channel
- Include the order number, customer name, items, recommended location, and stock status
- Flag split-fulfillment or out-of-stock cases for manual handling
Done when Each new order has a routing message posted in Slack for the fulfillment team to action.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it automatically assign the order to a location in Lightspeed?
No. WebRun posts a routing recommendation to Slack and your staff confirms and assigns the fulfillment location. This keeps a human in the loop for every order.
What happens if no location has stock for an order?
WebRun flags the order as out-of-stock in the Slack message and marks it for manual handling, so it never routes to a location that cannot fulfill it.
Can it handle orders with multiple SKUs across different locations?
Yes. For orders that need a split fulfillment, WebRun shows the stock situation at each location and flags the case clearly so your team can decide the best approach.
Related templates
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