Notify customers the moment their jewelry repair is ready
Every hour, WebRun checks The Edge for repairs newly marked ready for pickup, drafts a personalized email or SMS for each customer, and queues every message for your review before anything is sent.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically notify customers when their jewelry repair is ready?
WebRun checks The Edge every hour for repairs newly marked ready for pickup, then drafts a personalized email and SMS for each customer in Gmail and Twilio. Every notice is queued for staff review before sending, so customers get a prompt, accurate notification without any manual work.
- Customers are notified within the hour their repair is ready, not the next day
- Staff spend zero time manually drafting or looking up contact details
- No repair sits uncollected because a notice was forgotten
Built for retail jewelers · jewelry repair shops · independent jewelers · jewelry store owners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.ajsllc.comin a real browser with your saved login - no setup, no API keys. -
1
The Edge - find repairs marked ready
ajsllc.com
WebRun opens The Edge to find repairs marked ready. - Open The Edge and navigate to the Repair module
- Filter jobs by status changed to Ready for Pickup in the last hour
- Capture the customer name, contact info, job description, and estimated value for each
Done when Every repair newly marked ready has its customer details captured.
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2
Gmail - draft pickup email notice
gmail.com How to Automate Gmail
WebRun opens Gmail to draft pickup email notice. - Draft a warm, branded pickup email for each customer, naming the specific item repaired
- Include your store hours, address, and any balance due
- Save each as a draft in your Gmail outbox, leaving it unsent for staff to review and send
Done when A pickup email draft is queued for every ready repair, unsent until approved.
-
3
Twilio - draft SMS pickup notice
twilio.com How to Automate Twilio
WebRun opens Twilio to draft SMS pickup notice. - Prepare a short SMS pickup notice for customers who prefer text
- Stage the message in Twilio without sending, pending staff review
- Flag the message for the store associate assigned to the repair
Done when An SMS draft is staged for every ready repair, unsent until approved.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the message without my approval?
No. Every email and SMS is drafted and queued for a staff member to review and send. Nothing goes to a customer until a human approves it.
What if the customer prefers email over text?
WebRun drafts both an email and an SMS for each customer. Your staff picks the right channel when they review the queue.
What if the same repair was already noticed last hour?
It tracks which repairs have already been drafted this run and skips them, so customers are never sent duplicate notices.
Related templates
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