Automated Jewelry Custom Design Approval Chasers
Every morning, WebRun checks The Edge for custom design or CAD jobs waiting on customer approval for more than two days, drafts a polite chaser email for each customer, and posts a Slack summary for your design team, leaving every email unsent for staff to review.
How do I automatically follow up on custom jewelry design approvals waiting for customer feedback?
WebRun checks The Edge every morning for custom design and CAD jobs that have been waiting on customer approval for more than two days, drafts a warm chaser email for each customer in Gmail, and posts a digest to Slack for your design team. All emails are queued for staff review before sending, keeping custom orders moving without manual chasing.
- Custom design jobs no longer stall silently for days without a follow-up
- Design team sees all pending approvals in one Slack digest every morning
- Shorter approval cycles mean faster delivery and happier customers
Built for retail jewelers with custom design services · jewelry designers · jewelry workshop managers · independent jewelers offering bespoke pieces
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.ajsllc.comin a real browser with your saved login - no setup, no API keys. -
1
The Edge - find jobs awaiting customer approval
ajsllc.com
WebRun opens The Edge to find jobs awaiting customer approval. - Open The Edge and navigate to custom or special-order jobs
- Filter for jobs with a status of Awaiting Customer Approval for more than two days
- Capture the customer name, contact details, job description, proof type, and days waiting for each
Done when Every custom design job stalled on customer approval for more than two days is identified.
-
2
Gmail - draft approval chaser emails
gmail.com
WebRun opens Gmail to draft approval chaser emails. - Draft a warm, polite chaser email for each customer, referencing the design or CAD proof waiting for their feedback
- Keep the tone encouraging, not pressuring, and invite any questions they might have
- Save each as a Gmail draft, unsent, for staff to review before sending
Done when A personalized approval chaser draft is ready for every stalled custom design job.
-
3
Slack - post design team digest
slack.com
WebRun opens Slack to post design team digest. - Post a morning digest to the design team Slack channel listing all jobs waiting on approval
- Sort by days waiting so the longest-stalled jobs appear first
- Include the customer name, job description, and number of days waiting for each item
Done when The design team has today's pending approval list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email the customer on its own?
No. Every chaser is saved as a Gmail draft for a staff member to review and send. The message does not reach the customer until a human approves it.
What if the customer already approved but the status was not updated?
It reads the live job status in The Edge each run. If a job is no longer in an awaiting-approval state, it is skipped automatically that day.
Can I change the two-day threshold before a chaser is drafted?
Yes. You can set a different wait period during setup, for example three days for CAD proofs and one day for simple design confirmations, to match your workshop's flow.
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