Automated Jewelry Layaway Payment Reminders
Every Monday, WebRun opens The Edge, finds layaway accounts with payments due in the next seven days, drafts a friendly email and SMS reminder for each customer, and queues every message for staff review before sending.
How do I automatically remind jewelry layaway customers about upcoming payments?
WebRun checks The Edge every Monday for layaway accounts with payments due in the next seven days, then drafts a personalized email and SMS reminder for each customer in Gmail and Twilio. Every message is queued for staff approval before sending, keeping layaway accounts current without any manual follow-up.
- Layaway customers are reminded before their due date, reducing missed payments
- Staff spend no time manually checking layaway accounts for upcoming dues
- Layaway balances stay current, improving cash flow and inventory turnover
Built for retail jewelers · jewelry store owners · jewelry store managers · independent jewelers with layaway programs
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.ajsllc.comin a real browser with your saved login - no setup, no API keys. -
1
The Edge - find layaway payments due soon
ajsllc.com
WebRun opens The Edge to find layaway payments due soon. - Open The Edge and navigate to the Layaway module
- Filter for accounts with a payment due date within the next seven days
- Capture the customer name, contact details, item description, amount due, and due date for each
Done when Every layaway account with a payment due this week is listed with full details.
-
2
Gmail - draft payment reminder emails
gmail.com
WebRun opens Gmail to draft payment reminder emails. - Draft a friendly payment reminder email for each customer, naming the item on layaway and the amount due
- Include the payment due date and your store's accepted payment methods
- Save each as a Gmail draft, unsent, for staff to review and send
Done when A personalized payment reminder email draft is ready for every qualifying layaway account.
-
3
Twilio - draft SMS payment reminders
twilio.com
WebRun opens Twilio to draft SMS payment reminders. - Prepare a short SMS reminder for customers who prefer text messages
- Stage the message in Twilio without sending, pending staff review
- Include the due date and a brief note on how to pay
Done when An SMS draft is staged for every qualifying customer, unsent until approved.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact customers without my approval?
No. Every reminder is saved as a draft for a staff member to review and send. No message reaches a customer until a human approves it.
What if a customer has already paid this week?
It reads the live layaway balance in The Edge each run. Anyone who has already made their payment this cycle is skipped automatically.
Can I change the look-ahead window from seven days?
Yes. During setup you can adjust how far in advance reminders are drafted to match your store's layaway policy, whether that is three days or two weeks.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.