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Automated RamSoft Denied Claim Worklist

Every morning, WebRun opens RamSoft, finds all claims with a denied or rejected status, logs each with the denial code, payer, dollar amount, and appeal deadline to a Google Sheet, and posts a prioritized worklist to Slack so your billing team hits every appeal window.

Runs on WebRun · Strict Lockdown policy
Every day at 7:00 AM WebRunorchestrates each step
1 RamSoft find denied and rejected claims
2 Google Sheets log denial details with appeal deadlines
3 Slack post prioritized denied-claim worklist
In short

How do I track denied imaging claims and prioritize appeals before the deadline?

WebRun opens RamSoft every morning, collects all denied and rejected imaging claims, and logs each with its denial code, payer, and appeal deadline in a Google Sheet before posting a deadline-sorted worklist to Slack. Your billing team sees exactly which appeals to file first, so no claim is lost to a missed window.

  • Billing team hits every appeal window with a deadline-sorted daily worklist
  • Denied dollar amount visible each morning so leadership can track write-off risk
  • Overturned claims removed from the active list overnight with no manual cleanup

Built for imaging center billing teams · radiology revenue cycle managers · outpatient imaging billers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.ramsoft.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    RamSoft - find denied and rejected claims
    ramsoft.com
    WebRun in RamSoft: find denied and rejected claims
    WebRun opens RamSoft to find denied and rejected claims.
    • Open RamSoft and navigate to the billing or claims management module
    • Filter for claims with a denied or rejected status
    • Capture payer, denial code, billed amount, date of service, and estimated appeal deadline for each claim

    Done when All denied and rejected claims are captured with their denial details and deadlines.

  3. 2
    Google Sheets - log denial details with appeal deadlines
    google.com
    WebRun in Google Sheets: log denial details with appeal deadlines
    WebRun opens Google Sheets to log denial details with appeal deadlines.
    • Append each newly denied claim to the Denied Claims Tracker sheet
    • Mark already-appealed or resolved claims as closed so only active denials remain on the worklist
    • Sort the sheet by appeal deadline, soonest first

    Done when The Google Sheet tracker is current with active denials sorted by appeal urgency.

  4. 3
    Slack - post prioritized denied-claim worklist
    slack.com
    WebRun in Slack: post prioritized denied-claim worklist
    WebRun opens Slack to post prioritized denied-claim worklist.
    • Post a daily denied-claim summary to the billing Slack channel
    • Lead with claims whose appeal deadlines fall within the next 7 days
    • Include total count and total denied dollar amount for the week

    Done when The billing team has a deadline-sorted denied-claim worklist in Slack.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.ramsoft.com
ScheduleRuns automatically on this cadence
Every day at 7:00 AM
DeliveryHow each run's result reaches you
Denied-claim worklist · Google Sheets · Slack
OutputWhat each run produces - A Google Sheet denied-claim tracker updated daily, plus a Slack worklist sorted by appeal deadline with payer, denial code, and billed amount.
Table
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it submit the appeal to the payer automatically?

No. WebRun builds the worklist and surfaces the deadline-sorted queue. All appeal submissions to payers must be reviewed and filed by a billing team member to ensure accuracy and compliance.

How does it calculate the appeal deadline?

It uses the date of denial from RamSoft combined with standard payer appeal windows that you configure during setup. If your payer contracts specify different windows, you can update those parameters.

What happens when a denial is overturned?

The billing team marks the claim as resolved in the Google Sheet. The next morning's run reads the current RamSoft status, so any claim paid or reversed overnight is automatically excluded from the active worklist.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.