Catch underpaid claims before they slip past your team
Every morning, WebRun opens Waystar, compares each remittance posted the previous day against your contracted rate for that payer and procedure, flags any payment that falls short by more than your tolerance, posts a Slack alert, and logs the variance to a Google Sheet so underpayment patterns are tracked by payer over time.
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How do I catch payer underpayments against my Waystar contracted rates?
Every morning, WebRun opens Waystar and compares each remittance posted the previous day against your contracted rate. Any payment falling short by more than your tolerance triggers a same day Slack alert and gets logged to a Google Sheet variance tracker grouped by payer, so underpayment patterns are documented and ready to dispute instead of quietly absorbed.
- Underpayments are caught the same day the remittance posts instead of in a month end audit
- Payers with a repeated underpayment pattern get flagged for a formal dispute automatically
- Every variance is documented with contracted rate and amount paid, ready to support a dispute
Built for hospital revenue cycle teams · payment posting staff · patient financial services · finance leadership
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.waystar.comin a real browser with your saved login - no setup, no API keys. -
1
Waystar - compare remittances to contracted rates
waystar.com How to Automate Waystar
WebRun opens Waystar to compare remittances to contracted rates. - Open Waystar and pull remittance payments posted the previous day
- Compare each payment received against the contracted rate for that payer and procedure code
- Flag any payment falling short of the contracted rate by more than your configured tolerance
Done when Every remittance from the previous day is compared to its contracted rate and underpayments are flagged.
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2
Slack - alert on flagged underpayments
slack.com How to Automate Slack
WebRun opens Slack to alert on flagged underpayments. - Post a same day alert to the billing Slack channel for each flagged underpayment
- Include the payer, procedure code, contracted rate, amount paid, and the variance
- Total the day's variance dollars in the alert
Done when The billing team sees every flagged underpayment in Slack the same day it posts.
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3
Google Sheets - log the variance tracker
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log the variance tracker. - Log each flagged underpayment to the variance tracker with payer, procedure, contracted rate, amount paid, and variance
- Group variances by payer to show which payers underpay most often
- Mark any payer with a repeated underpayment pattern for a formal dispute
Done when The variance tracker holds every flagged underpayment grouped by payer with repeat offenders marked.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it file a dispute with the payer automatically?
No. It flags and logs the underpayment so the variance is documented, but your team decides whether and how to formally dispute it with the payer. No payer communication happens automatically.
What counts as an underpayment versus a normal adjustment?
Any payment below the contracted rate by more than the tolerance you configure. A payment landing exactly at the contracted rate is a normal contractual adjustment and is not flagged.
How does it decide a payer has a repeated pattern?
It counts flagged underpayments per payer in the Google Sheet tracker, and once a payer crosses the repeat count you set, it marks them for a formal dispute so the pattern is not lost in daily noise.
Related templates
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