Automated Waystar Appeal Letter Drafting
Every morning, WebRun opens Waystar, finds denials without a drafted appeal yet, reads the denial reason code and available clinical documentation, drafts an appeal letter addressed to the payer in Outlook citing the specific reason and supporting detail, and leaves every draft unsent for your appeals specialist to review and submit.
How do I get a draft appeal letter for every Waystar claim denial?
Every morning, WebRun opens Waystar, finds denials that still need an appeal, and drafts a letter in Outlook citing the specific denial reason code and available clinical documentation for each. It saves every letter as an unsent draft so your appeals specialist only reviews and submits, cutting the time spent starting each appeal from scratch.
- Every appealable denial gets a documented first draft instead of a blank page
- Appeals specialists spend their time reviewing and submitting, not starting from scratch
- No appeal ever goes to a payer without a human reviewing it first
Built for hospital appeals specialists · denial management teams · patient financial services · revenue cycle staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.waystar.comin a real browser with your saved login - no setup, no API keys. -
1
Waystar - find denials needing an appeal
waystar.com
WebRun opens Waystar to find denials needing an appeal. - Open Waystar and find denials marked as appealable that do not yet have a drafted appeal
- Capture the claim, patient account, payer, denial reason code, and denial date for each
- Pull the available clinical documentation, notes, or codes cited in the denial
Done when Every appealable denial without an existing draft is identified with its reason code and supporting documentation.
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2
Outlook - draft the appeal letter
microsoft.com
WebRun opens Outlook to draft the appeal letter. - Draft an appeal letter in Outlook addressed to the payer for each denial, citing the specific reason code and referencing the supporting documentation
- Reference the payer's own policy or coverage criteria where it is cited in the denial
- Save every letter as an unsent draft. Never send an appeal to a payer without your specialist reviewing and approving it first
Done when Every denial needing an appeal has a drafted, unsent letter waiting in Outlook for review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the appeal to the payer on its own?
No. Every appeal letter is saved as an unsent draft in Outlook. Your appeals specialist reviews, edits if needed, and sends it. WebRun never submits an appeal to a payer without that review.
What does the drafted letter actually reference?
The specific denial reason code, the denial date, and whatever supporting clinical documentation or payer policy language is available in Waystar for that claim, so the draft is a real starting point, not a generic template.
What happens to a denial once the appeal is submitted?
Once your specialist sends it and updates the status in Waystar, it drops off the next morning's list of denials needing a draft, so the same claim will not get a duplicate letter.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.