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Automated Waystar Denial Trend Reports

Every Monday, WebRun opens Waystar, pulls the past week's denials, groups them by reason code and payer in a Google Sheet, compares the totals against the prior 4 weeks, and highlights any denial reason that is rising so the team can address the root cause upstream.

Runs on WebRun · Strict Lockdown policy
Every Monday at 8:00 AM WebRunorchestrates each step
1 Waystar pull the week's denials
2 Google Sheets group and trend denial reasons
In short

How do I track which denial reasons are trending upward in Waystar?

Every Monday, WebRun opens Waystar, pulls the past week's denials, and groups them by reason code and payer in a Google Sheet. It compares each reason code's share of total denials against the trailing 4 week average and highlights any category that is rising, so your revenue cycle team can fix root causes instead of only working the backlog.

  • Rising denial reasons get flagged after 2 weeks instead of surfacing in a quarterly review
  • Reason codes are grouped by payer so a single payer's new policy is easy to spot
  • Leadership sees a trend report every Monday instead of requesting one manually

Built for hospital revenue cycle directors · denial management teams · HIM coders · finance leadership

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.waystar.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Waystar - pull the week's denials
    waystar.com
    WebRun in Waystar: pull the week's denials
    WebRun opens Waystar to pull the week's denials.
    • Open Waystar and pull every denial posted in the past 7 days
    • Capture the reason code, payer, department, and billed amount for each
    • Note whether each denial has already been appealed, corrected, or written off

    Done when Every denial from the past week is captured with its reason code, payer, and department.

  3. 2
    Google Sheets - group and trend denial reasons
    google.com
    WebRun in Google Sheets: group and trend denial reasons
    WebRun opens Google Sheets to group and trend denial reasons.
    • Open the denial trend tracker and add this week's tab
    • Group denials by reason code, then by payer, with counts and dollar totals for each
    • Compare this week's top reason codes against the trailing 4 week average
    • Highlight any reason code whose share of total denials rose for 2 or more consecutive weeks

    Done when The tracker holds this week's grouped totals with a 4 week trend comparison and rising reasons highlighted.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.waystar.com
ScheduleRuns automatically on this cadence
Every Monday at 8:00 AM
DeliveryHow each run's result reaches you
Denial trend report · Google Sheets
OutputWhat each run produces - A weekly Google Sheet grouping denials by reason code and payer, with a 4 week trend comparison and rising categories highlighted.
Spreadsheet
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Does it recommend how to fix a rising denial reason?

It surfaces which reason codes are rising and by how much, so your team can trace the cause, such as a registration or coding gap, but the root cause investigation and fix stay with your staff.

How many weeks of history does it compare against?

The trailing 4 weeks. Each new week is compared against that rolling average so a genuine upward trend stands out from normal week to week noise.

Can it group by department or provider instead of payer?

Yes. Tell WebRun which grouping you want and it will add department or provider as an extra column alongside the existing reason code and payer groupings.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.