Automated Workiz Web Inquiry Instant Replies
The moment a prospect submits your website's duct cleaning inquiry form, WebRun logs their details as a new lead in Workiz, drafts a personalized reply in Gmail with a ballpark price range and a booking link, and pings your office in Telegram so someone can approve and send it within minutes.
How do I reply instantly to a new duct cleaning web inquiry?
The moment a prospect submits your website's duct cleaning inquiry form, WebRun logs them as a new lead in Workiz and drafts a personalized reply in Gmail with a ballpark price range and a booking link. It pings your office in Telegram with a direct link to the draft, so someone can review and send it within minutes.
- New inquiries get a personalized reply draft within minutes instead of hours
- Office gets an instant Telegram ping instead of checking email all day
- Duplicate submissions are merged so nobody gets two different replies
Built for air duct cleaning companies · field service sales teams · HVAC and IAQ lead managers · residential service dispatchers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.workiz.comin a real browser with your saved login - no setup, no API keys. -
1
Workiz - log the inquiry as a new lead
workiz.com
WebRun opens Workiz to log the inquiry as a new lead. - Detect a new inquiry from the website form and create a lead record
- Capture the prospect's name, contact details, property type, and any described concern
- Check for a duplicate lead from the same contact and merge if found
Done when Every new web inquiry is logged as a lead with its property and contact details.
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2
Gmail - draft the personalized reply
gmail.com
WebRun opens Gmail to draft the personalized reply. - Draft a personalized reply addressed to the prospect by name
- Reference their described concern, include a ballpark price range and a booking link
- Save the draft unsent in Gmail for a fast office review
Done when A personalized reply draft exists in Gmail for every new web inquiry.
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3
Telegram - ping the office for approval
telegram.org
WebRun opens Telegram to ping the office for approval. - Send an instant Telegram ping to the office with the prospect's name and a link to the Gmail draft
- Flag same-day requests or larger properties at the top
- Wait for the office to approve and send from Gmail
Done when Office has an instant Telegram ping with a link to the ready draft for every inquiry.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it send the reply to the prospect automatically?
No. WebRun drafts the reply in Gmail and leaves it unsent. Your office gets a Telegram ping with a direct link to the draft so someone can review and send it in under a minute.
How does it estimate a price range without seeing the ductwork?
It uses the property type and the concern the prospect described to generate a realistic ballpark range based on your standard pricing, which you set once during setup.
What if the same person submits the form twice?
It checks Workiz for a duplicate lead from the same contact and merges them, so your office gets one draft to review instead of two separate replies for the same prospect.
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Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.