All templates

Automated Consignment Expiry Reminders

Every morning, WebRun opens Ricochet, finds consignors whose items expire within your configured window, drafts a courteous reminder email for each with item details, and posts a Slack digest to staff so every outgoing notice can be approved before it lands in a consignor's inbox.

Runs on WebRun · Strict Lockdown policy
Every day at 8:30 AM WebRunorchestrates each step
1 Ricochet find items nearing expiry
2 Gmail draft expiry reminder emails
3 Slack notify staff of queued reminders
In short

How do I automatically remind consignors before their items expire?

Every morning, WebRun scans Ricochet for consigned items nearing their expiry date, drafts a personalized reminder email for each consignor listing their specific items, and posts a Slack digest so staff can approve every notice before it is sent. Consignors are kept informed and items never lapse without warning.

  • Consignors are notified before items lapse, reducing disputes and abandoned merchandise
  • Staff review a Slack queue instead of tracking expiry dates manually
  • No consignor reminder goes out without human approval

Built for consignment shop owners · resale store managers · secondhand boutique operators

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.ricochethq.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Ricochet - find items nearing expiry
    • Open Ricochet and filter consigned inventory by expiry date
    • Identify items expiring within your notice window, typically 7 to 14 days out
    • Group expiring items by consignor and capture each consignor's name, email, item list, and expiry date
    • Skip consignors who already received an expiry reminder this period

    Done when Every consignor with items expiring within the notice window is listed with their contact details and item summary.

  3. 2
    Gmail - draft expiry reminder emails
    gmail.com
    WebRun in Gmail: draft expiry reminder emails
    WebRun opens Gmail to draft expiry reminder emails.
    • Draft a courteous expiry reminder email for each consignor, listing their specific items and expiry dates
    • Include your store's policy on what happens to unsold items at expiry, such as donation, return, or markdown
    • Save each email as a draft in Gmail without sending it

    Done when A Gmail draft reminder exists for every consignor with expiring items, ready for staff review.

  4. 3
    Slack - notify staff of queued reminders
    slack.com
    WebRun in Slack: notify staff of queued reminders
    WebRun opens Slack to notify staff of queued reminders.
    • Post a Slack digest listing how many consignors have reminders queued and the earliest expiry date
    • Flag any high-value items or long-standing consignors for priority review
    • Tag the staff member responsible for approving outgoing consignor emails

    Done when Staff have a Slack summary of all expiry reminders awaiting their approval in Gmail.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.ricochethq.com
ScheduleRuns automatically on this cadence
Every day at 8:30 AM
DeliveryHow each run's result reaches you
Expiry reminder drafts · Gmail drafts + Slack
OutputWhat each run produces - Gmail draft expiry reminders for each consignor with expiring items, plus a Slack digest for staff approval.
Draft emails
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email consignors without staff approval?

No. Every reminder is saved as a Gmail draft and held until a staff member reviews and sends it. Nothing reaches a consignor without human sign-off.

How far in advance does it send the reminder?

You configure the notice window, typically 7 to 14 days before expiry. WebRun reads each item's expiry date from Ricochet and queues reminders accordingly.

What if a consignor already picked up or extended their items?

WebRun reads live inventory data from Ricochet on every run, so items that have been picked up, extended, or sold are excluded automatically.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.