Request guest reviews after every resort stay automatically
Every morning, WebRun opens Inntopia, finds guests who checked out 3 days ago, drafts a warm review request email in Gmail for each, and queues the batch in Mailchimp so your marketing team can review and launch the send in minutes.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically request reviews from ski resort guests after checkout?
WebRun opens Inntopia each morning and finds guests who checked out three days ago. It drafts a personalized review request in Gmail for each one, referencing their stay dates, and stages the batch in Mailchimp for your team to review. No guest is contacted until your marketing team approves and sends the campaign.
- Every checkout generates a personalized review request draft within 3 days, without manual effort
- Marketing team approves a batched send in minutes instead of writing individual emails
- Guests who already received a request this season are automatically excluded
Built for ski resort marketing teams · resort general managers · guest experience coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
corp.inntopia.comin a real browser with your saved login - no setup, no API keys. -
1
Inntopia - find guests who checked out 3 days ago
corp.inntopia.com How to Automate Inntopia
WebRun opens Inntopia to find guests who checked out 3 days ago. - Open Inntopia and filter completed bookings to those with a checkout date exactly 3 days ago
- Capture guest name, email, stay dates, and the main products booked (lodging, lessons, rentals)
- Exclude guests who already received a review request this season
Done when A clean list of eligible post-stay guests is ready with their contact and booking details.
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2
Gmail - draft personalized review request per guest
gmail.com How to Automate Gmail
WebRun opens Gmail to draft personalized review request per guest. - Draft a personalized review request for each guest mentioning their specific stay dates
- Include links to your preferred review platforms (Google, TripAdvisor, or your own site)
- Save each as a Gmail draft rather than sending, for team sign-off
Done when A personalized draft review request is in Gmail for each eligible post-stay guest.
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3
Mailchimp - stage the batch for team review and send
mailchimp.com How to Automate Mailchimp
WebRun opens Mailchimp to stage the batch for team review and send. - Add the day's batch of eligible guests to a Mailchimp review-request segment
- Stage the campaign with the review request copy for team review
- Leave the campaign in draft status so the marketing team approves and sends it
Done when Today's review request batch is staged in Mailchimp awaiting team approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email guests to ask for a review without my approval?
No. WebRun creates Gmail drafts and stages a Mailchimp campaign, but your marketing team must review and click Send before any guest receives the request.
How does it avoid contacting guests who already got a review request?
It tracks which guests have been added to the review request segment this season and excludes them from future runs, so no guest is contacted more than once.
Can it include a link to a specific review platform like TripAdvisor or Google?
Yes. Configure your preferred review platform links during setup and WebRun will include them in every draft, pointing guests to the exact page where you want reviews.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.