Automated LithosPOS Regular Winback Drafts
Every Monday, WebRun opens LithosPOS, finds loyalty regulars who haven't bought in the last few weeks, logs them to a Google Sheet with their usual order, and drafts a personal WhatsApp winback message for each, left unsent for you to review and send.
How do I win back lapsed seafood market regulars?
WebRun checks LithosPOS loyalty records every Monday for regulars who haven't bought in the last 3 weeks, and drafts a personal WhatsApp message for each referencing their usual order. The drafts sit unsent in a queue and a Google Sheet tracks who was flagged, so a person sends every winback message and no regular is texted without your review.
- Regulars who've drifted away get a personal nudge before they're gone for good
- Every message references their real usual order from LithosPOS, not a generic blast
- Nothing sends to a customer without a person reviewing it first
Built for seafood markets · fishmongers · fish market loyalty programs · independent seafood stalls
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
lithospos.comin a real browser with your saved login - no setup, no API keys. -
1
LithosPOS - find lapsed loyalty regulars
lithospos.com
WebRun opens LithosPOS to find lapsed loyalty regulars. - Open LithosPOS loyalty records and find regulars with no purchase in the last 3 weeks
- Pull each one's usual species and typical order size
- Skip anyone already messaged in the last 7 days
Done when Every lapsed regular is listed with their usual order.
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2
Google Sheets - log each regular's usual order
google.com
WebRun opens Google Sheets to log each regular's usual order. - Log each lapsed regular with last visit date and usual order
- Mark who gets drafted a message this week
- Track replies and return visits over time
Done when This week's lapsed regulars are saved in the log.
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3
WhatsApp - draft a personal winback message
whatsapp.com
WebRun opens WhatsApp to draft a personal winback message. - Draft a short, personal message referencing their usual order
- Leave every message unsent in the queue
- Never send a winback message without your review
Done when Every lapsed regular has a drafted winback message waiting.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message my regulars without me checking?
No. Every winback message sits as an unsent draft. You review and send each one yourself, nothing goes out automatically.
How does it pick who counts as lapsed?
From LithosPOS loyalty records, anyone with no purchase in the last 3 weeks who hasn't already been messaged this week.
What does the message say?
A short, personal note referencing their usual order from LithosPOS. Give it your tone and it will match it.
Related templates
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