Automated Recharge Failed Payment Alerts
Every morning, WebRun opens the Recharge merchant dashboard, checks subscriptions for a failed or declined renewal charge, logs each one to a Google Sheet tracker with the decline reason, and emails the billing team a digest grouped by reason so a pattern like expired cards is easy to spot.
How do I catch failed Recharge subscription payments quickly?
WebRun checks the Recharge merchant dashboard every morning for failed or declined subscription renewal charges, logs each to a Google Sheet tracker with its decline reason, and emails the billing team a digest grouped by reason. This surfaces involuntary churn early, while there is still time to recover the payment.
- Failed charges get caught the same morning instead of at month end
- Decline reasons are grouped to spot a pattern fast
- Recovered charges drop off the tracker automatically
Built for subscription ecommerce merchants · Recharge users · billing and finance teams · Shopify subscription brands
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
rechargepayments.comin a real browser with your saved login - no setup, no API keys. -
1
Recharge - check failed subscription charges
- Open the Recharge merchant dashboard and go to Subscriptions
- Filter for subscriptions with a failed or declined renewal charge
- Capture the customer, plan, amount, and decline reason for each
Done when Every failed renewal charge is listed with its decline reason.
-
2
Google Sheets - log the failed payment tracker
google.com
WebRun opens Google Sheets to log the failed payment tracker. - Open the Recharge Failed Payments sheet
- Add a row for each failed charge with the decline reason and retry date
- Mark a row resolved once the retry succeeds on a later check
Done when The tracker reflects every currently failed subscription charge.
-
3
Gmail - send the retry digest
gmail.com
WebRun opens Gmail to send the retry digest. - Draft a digest email listing today's failed charges and decline reasons
- Send it to the merchant's own billing inbox
- Group the list by decline reason to spot a pattern
Done when The billing team has today's failed payment digest in their inbox.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it retry the charge or contact the customer automatically?
No. WebRun only reads failed charges and reports them internally to your billing team. Retrying the charge or messaging the subscriber stays a decision for a human.
Why group failures by decline reason?
A cluster of the same decline reason, like expired cards, usually points to one fix such as a card updater campaign, which is easier to act on than a flat list.
What happens once a retry succeeds?
It checks subscription status again each morning, so a charge that succeeds on retry is marked resolved and drops off the active tracker.
Related templates
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