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Automated Pediatric Therapy Appointment Reminders

Each evening, WebRun opens Jane and pulls the next day's pediatric therapy appointments, drafts a personalized reminder for each family including the child's name, appointment time, therapist, and any prep notes, stages every draft in Gmail for staff review before sending, and posts a confirmation to Slack when the batch is ready.

Runs on WebRun · Strict Lockdown policy
Every night at 6:00 PM WebRunorchestrates each step
1 Jane pull tomorrow's appointment schedule
2 Gmail draft personalized reminder for each family
3 Slack notify staff that reminder batch is ready for review
In short

How do I send automated appointment reminders to pediatric therapy families?

WebRun pulls the next day's pediatric therapy schedule from Jane each evening, drafts a personalized appointment reminder for each family including the child's name, therapist, and any prep notes, stages every draft in Gmail for staff review, and posts a Slack alert when the batch is ready to approve and send.

  • Families receive a personalized reminder the evening before their child's session
  • Staff review a ready-to-approve batch in minutes rather than drafting individual reminders
  • Fewer no-shows because families are reminded with relevant prep information

Built for pediatric occupational therapy clinics · pediatric speech therapy practices · pediatric physical therapy offices · multi-discipline pediatric therapy centers

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens jane.app in a real browser with your saved login - no setup, no API keys.

  2. 1
    Jane - pull tomorrow's appointment schedule
    jane.app
    WebRun in Jane: pull tomorrow's appointment schedule
    WebRun opens Jane to pull tomorrow's appointment schedule.
    • Open Jane and navigate to the schedule for the next business day
    • Collect each booked appointment with child name, appointment time, therapist, and therapy type
    • Note any special prep instructions attached to the appointment or patient record
    • Skip appointments already marked as confirmed or reminded

    Done when All of tomorrow's appointments are listed with family contact details and any prep notes.

  3. 2
    Gmail - draft personalized reminder for each family
    gmail.com
    WebRun in Gmail: draft personalized reminder for each family
    WebRun opens Gmail to draft personalized reminder for each family.
    • Draft a friendly reminder email for each family with the child's name, appointment time, therapist name, and location or telehealth link
    • Include any specific prep notes such as bringing a sensory toy or completing intake forms
    • Leave every draft unsent in Gmail for staff review before sending
    • Do not send any message to a family without staff approval

    Done when A personalized reminder draft is staged in Gmail for every family with a tomorrow appointment, ready for staff review.

  4. 3
    Slack - notify staff that reminder batch is ready for review
    slack.com
    WebRun in Slack: notify staff that reminder batch is ready for review
    WebRun opens Slack to notify staff that reminder batch is ready for review.
    • Post a Slack message to the front-desk channel confirming the batch of reminder drafts is ready
    • Include the count of drafts staged and a note to review before sending
    • Flag any appointments with missing contact information that need manual attention

    Done when Staff are alerted in Slack that the reminder batch is ready for their review and approval.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
jane.app
ScheduleRuns automatically on this cadence
Every night at 6:00 PM
DeliveryHow each run's result reaches you
Reminder batch ready · Slack
OutputWhat each run produces - A batch of personalized family reminder email drafts staged in Gmail, and a Slack confirmation for staff review before sending.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input GUARDRAIL
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will reminders be sent to families without anyone checking them first?

No. Every reminder is drafted in Gmail and left unsent until a staff member reviews and approves the batch. No family receives a message without a human check.

Can it include telehealth links or location-specific instructions in the reminder?

Yes. WebRun reads the appointment details in Jane and can include a telehealth link, clinic address, or any prep note attached to the appointment or patient record in each draft.

What if a family already confirmed their appointment?

WebRun checks the appointment status in Jane and skips any appointment already marked as confirmed or reminded so families are not double-messaged.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.