Keep eyecare accounts posted on their job status
Every few minutes, WebRun opens Ocuco Innovations, checks which open jobs have moved to a new production stage, drafts a friendly status update email to each ordering eyecare account, and posts your team a Slack summary of which accounts have a pending update ready to send.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically send job status updates to eyecare accounts?
WebRun watches every open lab job in Ocuco Innovations and notices when one advances to a new production stage. It drafts a friendly status update email to the ordering eyecare account and posts your team a Slack summary of pending updates, so practices stay informed while your team approves every message before it sends.
- Accounts get a job update the moment it advances, not days later on a phone call
- Every outbound update is reviewed by a human before it sends
- Stalled jobs surface in Slack before an account has to chase them
Built for optical lab customer service · wholesale lens labs · lab account managers · ophthalmic labs
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.ocuco.comin a real browser with your saved login - no setup, no API keys. -
1
Ocuco Innovations - track job stage changes
ocuco.com How to Automate Ocuco Innovations
WebRun opens Ocuco Innovations to track job stage changes. - Open Ocuco Innovations and review open jobs and their current production status
- Identify jobs that have advanced to a new stage since the last run, such as surfaced, coated, edged, or ready to ship
- Capture the job number, the ordering account, the patient reference, and the new status
- Skip jobs whose status has not changed
Done when Every job that changed stage since the last run is listed with its account and new status.
-
2
Gmail - draft status updates for accounts
gmail.com How to Automate Gmail
WebRun opens Gmail to draft status updates for accounts. - Draft a short, on-brand status update email to each ordering eyecare account
- State the job number, the patient reference the account uses, and the plain-language stage the job reached
- Leave the email as a draft for your team to review and send. Never send it automatically
Done when A status update email is drafted, unsent, for every account with a job that advanced.
-
3
Slack - summarize pending updates
slack.com How to Automate Slack
WebRun opens Slack to summarize pending updates. - Post a short summary to your team channel of which accounts have a pending status update
- Group by account so batched updates to the same practice are easy to send together
- Note any job that has been stuck in one stage longer than expected
Done when Your team has a Slack summary of every pending account update and any stalled job.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email accounts without my approval?
No. WebRun drafts every status update and leaves it unsent in Gmail. Your team reviews and sends each one, so no account hears from the lab without a human check.
How does it know a job changed stage?
It reads the live production status of each open job in Ocuco Innovations every few minutes and compares it to the last run, so only jobs that actually advanced trigger a draft.
Can it batch updates so accounts are not flooded?
Yes. The Slack summary groups pending updates by account, so your team can send one combined update to a practice rather than a separate email per job.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.