Nextech Automated Ophthalmology No-Show Report
Every evening, WebRun opens Nextech, pulls the list of patients who no-showed or cancelled that day, tallies the lost appointment time by provider, and posts a concise report to your Slack channel so the front desk can prioritize rebooking in the morning.
How can I automatically track ophthalmology no-shows and cancellations each day?
WebRun opens Nextech every evening, pulls the day's no-show and cancellation appointments, tallies lost slot time per provider, and posts a concise summary to Slack. Your front desk arrives the next morning with a clear list of open slots to prioritize for rebooking, with no manual report-building required.
- Front desk starts every morning with a ready-made rebooking list
- No cancelled slot goes unnoticed overnight
- Provider-level no-show trends visible without manual report-building
Built for ophthalmology practices · eye care clinics · practice managers · front-desk coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.nextech.comin a real browser with your saved login - no setup, no API keys. -
1
Nextech - pull no-show and cancellation list
nextech.com
WebRun opens Nextech to pull no-show and cancellation list. - Open Nextech and navigate to the daily schedule view
- Filter appointments for today marked as No Show or Cancelled
- Capture patient name, appointment type, provider, scheduled time, and slot duration
- Tally total lost appointment minutes per provider
Done when Every no-show and cancellation from today is listed with provider and slot details.
-
2
Slack - post daily no-show report
slack.com
WebRun opens Slack to post daily no-show report. - Post the no-show summary to the front-desk Slack channel
- Group entries by provider and sort by appointment time
- Include a total count and total lost minutes for the day
- Flag any specialist slots that are hardest to fill so staff can prioritize
Done when The team has today's full no-show report in Slack before the next morning shift.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does this report include patient contact details or protected health information?
No. The Slack report contains only internal scheduling data: provider name, appointment type, and slot duration. No patient names or clinical information are included in the auto-posted digest.
Can it distinguish between no-shows and same-day cancellations?
Yes. WebRun reads the appointment status field in Nextech and groups entries separately as No Show or Cancelled so your team can apply different rebooking strategies for each.
Will it contact no-show patients to rebook?
No. This workflow is a read-and-report run only. It posts the internal digest to Slack and never contacts patients directly. Staff handle rebooking outreach after reviewing the report.
Related templates
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