Automated Med Spa Failed Payment Recovery
Every morning, WebRun opens Mangomint, finds memberships with a recent failed payment, drafts a polite recovery message for each affected client, and alerts your front desk in Slack so the team can follow up before a client's access lapses.
How do I automatically follow up on failed med spa membership payments?
WebRun checks Mangomint every morning for failed membership payments, drafts a polite recovery message for each affected client in Gmail, and alerts your front desk in Slack with the full list. No message reaches a client until your team approves it, so every recovery attempt stays on-brand and timely.
- Failed payments are caught and flagged every morning before membership access lapses
- Polite recovery drafts are ready for front desk approval within minutes of the run
- Repeat failures are prioritized so high-risk churns get personal outreach
Built for med spas · aesthetic clinics · membership-based wellness practices · medical beauty businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.mangomint.comin a real browser with your saved login - no setup, no API keys. -
1
Mangomint - find failed membership payments
mangomint.com
WebRun opens Mangomint to find failed membership payments. - Open Mangomint and filter membership billing for payments that failed in the last 24 hours
- Capture each client's name, membership tier, failed amount, and number of retry attempts
- Skip clients whose payment was already recovered or whose membership is cancelled
Done when Every failed payment from the last 24 hours is listed with client and billing details.
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2
Gmail - draft polite payment recovery messages
gmail.com
WebRun opens Gmail to draft polite payment recovery messages. - Draft a polite, empathetic payment recovery message for each affected client
- Include the failed amount, a clear link or instruction for updating their payment method, and your clinic's contact information
- Save every draft unsent for front desk review before sending
Done when Payment recovery drafts are saved in Gmail, none sent yet.
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3
Slack - alert front desk to follow up
slack.com
WebRun opens Slack to alert front desk to follow up. - Post a list of failed payments to the front desk channel, including client name, tier, and amount
- Flag any clients with more than one consecutive failed payment for priority follow-up
- Note which Gmail drafts are ready for review and sending
Done when Front desk has the failed payment list and can approve recovery messages.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message clients about their failed payment without approval?
No. Every recovery message is saved as a Gmail draft for your front desk to review first. Nothing is sent to a client until your team approves it.
What if the payment was already retried and recovered overnight?
WebRun reads live billing status from Mangomint each morning. Clients whose payment was already recovered are skipped automatically, so your team only sees genuine outstanding failures.
How does it handle repeat failures for the same client?
Clients with more than one consecutive failed payment are flagged with higher priority in the Slack alert, so your front desk can reach out personally rather than relying on an automated message.
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