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Automated Massage Intake Form Collection

Every morning, WebRun opens Jane, finds new client appointments scheduled within the next 48 hours that have incomplete intake or health forms, drafts a polite form-completion reminder in Gmail for each client, and alerts your team in Slack so nothing slips through before the visit.

Runs on WebRun · Strict Lockdown policy
Every day at 8:00 AM WebRunorchestrates each step
1 Jane find upcoming new client appointments with missing forms
2 Gmail draft polite form-completion reminders
3 Slack alert the team to incomplete intake records
In short

How do I automatically collect intake forms from new massage clients before their appointment?

WebRun opens Jane every morning, finds new client appointments within the next 48 hours that are missing intake or health forms, and drafts a polite completion reminder in Gmail for each client. It alerts your team in Slack so urgent cases get immediate attention. Every draft waits for your approval before reaching the client.

  • Therapists arrive prepared with complete health information for every new client
  • Incomplete intake forms are caught 48 hours before the appointment, not at the door
  • No client health data is sent externally without your explicit approval

Built for massage therapy clinics · wellness practitioners · spa owners · holistic health clinics

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens jane.app/login in a real browser with your saved login - no setup, no API keys.

  2. 1
    Jane - find upcoming new client appointments with missing forms
    jane.app
    WebRun in Jane: find upcoming new client appointments with missing forms
    WebRun opens Jane to find upcoming new client appointments with missing forms.
    • Open Jane and navigate to the upcoming appointments list
    • Filter for new client appointments scheduled within the next 48 hours
    • Check each client's profile for a completed intake and health form
    • Capture the client name, email, appointment time, and therapist for any with missing forms

    Done when Every new client appointment with an incomplete intake form is identified.

  3. 2
    Gmail - draft polite form-completion reminders
    gmail.com
    WebRun in Gmail: draft polite form-completion reminders
    WebRun opens Gmail to draft polite form-completion reminders.
    • Draft a polite, friendly reminder for each client asking them to complete their intake form
    • Include the direct link to the form from Jane
    • Leave all drafts unsent in Gmail for your review before sending

    Done when A Gmail draft is queued for every client with an incomplete intake form.

  4. 3
    Slack - alert the team to incomplete intake records
    slack.com
    WebRun in Slack: alert the team to incomplete intake records
    WebRun opens Slack to alert the team to incomplete intake records.
    • Post a Slack alert listing each appointment with an outstanding form, the client name, and the appointment time
    • Flag any appointment within 24 hours as urgent so the team can follow up directly if needed

    Done when Your team has a complete list of outstanding intake forms in Slack.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
jane.app/login
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Form reminder drafts · Gmail
OutputWhat each run produces - Gmail drafts for clients with missing intake forms, plus a Slack alert listing outstanding forms and appointment times.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send reminders to clients without my approval?

No. Every reminder is drafted in Gmail and held unsent until you review and approve it. Client health information is never shared externally without your sign-off.

How does it know whether a form is complete?

It reads each client's profile in Jane and checks for a submitted intake or health form. If the form is missing or incomplete, the client is flagged.

What if the client completes the form after the reminder is drafted?

The next morning's run re-checks Jane, so clients who have since submitted their form are removed from the list and no duplicate reminder is drafted.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.