Automated LongevityEHR Member Win Back Drafts
Every Monday, WebRun opens LongevityEHR, finds members who canceled their membership in the past 90 days, logs each one to a Google Sheets tracker with their prior tier, last biomarker progress, and reason for leaving, drafts a personalized Mailchimp win back email for each, and leaves every draft unsent for your team to review and send.
How do I win back members who canceled their longevity clinic membership?
Every Monday, WebRun opens LongevityEHR to find members who canceled in the past 90 days, logs each to a Google Sheets tracker with their prior tier and progress, and drafts a personalized Mailchimp win back email referencing that progress. Every draft stays unsent for your team to review and send, so a former member never hears from the clinic unapproved.
- Churned members hear a personal invitation before they forget their own progress
- Team sends a personalized win back draft in seconds instead of starting from scratch
- Members who opted out of marketing are automatically excluded from every list
Built for longevity clinics · concierge medicine practices · membership retention teams · clinic marketing coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.longevityehr.comin a real browser with your saved login - no setup, no API keys. -
1
LongevityEHR - find members who canceled recently
longevityehr.com
WebRun opens LongevityEHR to find members who canceled recently. - Open LongevityEHR and pull members whose membership canceled in the past 90 days
- Capture each member's prior tier, length of membership, and reason for canceling if one was logged
- Note their last biomarker progress before they left
Done when Every member who canceled in the past 90 days is listed with their prior tier and reason.
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2
Google Sheets - log the churned member list
google.com
WebRun opens Google Sheets to log the churned member list. - Open the churned member tracker
- Append a row for each newly churned member with days since cancellation and prior progress
- Mark whether a win back email has already been drafted or sent
Done when The tracker reflects every member who churned in the past 90 days.
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3
Mailchimp - draft the win back email
mailchimp.com
WebRun opens Mailchimp to draft the win back email. - Draft a warm win back email for each churned member referencing their prior progress and inviting them back
- Avoid clinical claims and keep the tone personal, not salesy
- Save every email as an unsent Mailchimp draft for your team to review
Done when An unsent win back draft exists in Mailchimp for every newly churned member.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will churned members get an email without my team's approval?
No. Every win back email is saved as an unsent Mailchimp draft. Your team reviews, personalizes, and sends it, so WebRun never emails a former member on its own.
Does it respect members who opted out of marketing?
Yes. WebRun reads opt out and marketing consent flags from LongevityEHR before drafting anything, so anyone who unsubscribed is excluded from the list automatically.
What does the win back email reference?
The member's prior tier and their biomarker or wearable progress before they left, so the invitation to return feels personal instead of a generic discount blast.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.